Fiverr in 2020 - What you want for improvement?

[manual_writer]

I wish Fiverr will put a verified badge on all verified sellers. What is your 2020 wish from Fiverr? Either as a seller or buyer.

[graphtersawyer]

I feel as if Fiverr’s level system is a manner in which people are verified or approved. There’s also PRO sellers and “Fiverr’s Choice” Badges. 

[artatei]

Hi!

After a year on Fiverr, here are a couple of nuggets I thought would be useful.

Getting cash to bank faster
Top sellers can take funds out earlier, but Level 2 needs 20k income to do so. Which is prettty insane for such a small perk. But, nevertheless, useful perk. More and more I notice that I need to take out some money quick, but I have to wait for 2 weeks. Okay, not the end of the world, but! If there was an option that if you really need the cash asap you could at least pay a small fee. By that I mean like $10 not $50. Or something! Some sort of system where urgency can be satisfied.

Verified
I’d also want to see some sort of verified notice on people’s accounts, especially sellers, who should have like “extra verified”, not just as simple as anyone could verify themselves. I wouldn’t want this to come with any limitations for sellers or buyers, but more of an assurance and the rest is up to you.

Analytics
These could be a bit more detailed, perhaps especially for gigs, like some statistics or what keywords hit highest, etc.

[humanissocial]

A fee for quicker payouts wouldn’t cover the risk (chargebacks and the like) Fiverr would incur by doing that. It isn’t worth it to them.

[vickiespencer]

If you want more information on your question, :thinking: you can use the search feature on the Forum landing page to lookup faster money payment. You will find a plethora of answers there.

[misscrystal]

Hello, the reason for the long wait time is that it’s risky for fiverr to be taking payments and then turning over earnings fast. There are various reasons it’s risky.

What verifies sellers are the reviews. I’m not sure what else could be verified? This is like any online marketplace a situation of the buyer assuming certain risks of the marketplace. Fiverr is very good at giving refunds when necessary.

What else could be verified to show potential buyers? There are links to a seller’s google and facebook accounts in many cases.

[vince007]

What do you want to see in Fiverr in year 2020 for both Sellers and Buyers?
For me, I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.
And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

[uk1000]

I’d like what you suggested and more seller levels with the ability to easily create more gigs per level, even if not all of them were active. Maybe changes to the evaluation requirements. The option to allow some gigs to be able to be purchased only through offers (eg. for the buyer request page or other custom offers). More analytics stats and earnings related info for analysis. The ability to see buyer requests for categories you haven’t created a gig in yet. Maybe gigs in a “test” more that don’t work the same way as normal gigs. Lots more options and info. More customisation/options in the gig requirements section (eg. specific questions related to the package selected or a question that only shows if a purchased package contains a field with a particular value).

[chiradip_b]

What do you want to see in Fiverr in year 2020 for both Sellers and Buyers?

For me, I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

I agree.

I also want a confirmation from the seller before buyer buys a gig. It reduces unnecessary sale that ultimately affects the performance of the seller.

[drlogomium]

!!BUYER REQUESTS!!
The ONLY thing that I hate with this platform is Buyer Requests.
I mean the algorithm used in buyer requests or what ever. :roll_eyes:

• The buyers should have an option (a filter) to select seller levels when they are looking at the offers that they received.

• FIVERR’s algorithms have to be updated to identify the sellers who are using templates in their offers.

When a buyer posted a request,the sellers like those start to be FLASHs(I think you probably have watched at least 1 series)and sends their templates like crazy.And after receiving about 50-80 request buyer remove the request(or after passing the limit it removes automatically)
So the ACTUAL SELLERS won’t able to send their request regarded unique offer :face_with_symbols_over_mouth:

That’s all about buyer requests.

USER INTERFACE

Absolutely I don’t like this interface.I don’t know how about others()and I don’t care 😝)
But I prefer a interface with some icons(LIKE THE OLD ONE)

So how about you!
What type of user interface you like?Reply me below. 😉

[chiradip_b]

!!BUYER REQUESTS!!

The ONLY thing that I hate with this platform is Buyer Requests.

I mean the algorithm used in buyer requests or what ever. :roll_eyes:

• The buyers should have an option (a filter) to select seller levels when they are looking at the offers that they received.

• FIVERR’s algorithms have to be updated to identify the sellers who are using templates in their offers.

When a buyer posted a request,the sellers like those start to be FLASHs(I think you probably have watched at least 1 series)and sends their templates like crazy.And after receiving about 50-80 request buyer remove the request(or after passing the limit it removes automatically)

So the ACTUAL SELLERS won’t able to send their request regarded unique offer :face_with_symbols_over_mouth:

That’s all about buyer requests.

USER INTERFACE

Absolutely I don’t like this interface.I don’t know how about others()and I don’t care 😝)

But I prefer a interface with some icons(LIKE THE OLD ONE)

So how about you!

What type of user interface you like?Reply me below. 😉

Buyer Requests

It is one of the worst thing. I only look at these whenever I feel insecure due to no order or order in process.

It is almost sending the lowest quote without knowing the complete requirement of the buyer.

[vickiespencer]

What do you want to see in Fiverr in year 2020 for both Sellers and Buyers?

For me, I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

I’m afraid I have to disagree. 😐

If sellers have no consequences for canceling orders, then they will cancel orders whenever they suspect they will not get a 5 ⭐ reviews, and that was misleading to the buyers.

And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

Some of my orders come in at 12/1am and by the time the school run is done in the morning, I’m not getting back to these customers until 9/10 hours later.

As it is Fiverr gives us 24 hours to respond to a message before it counts against our response rate. I sleep 9 hours, I log in an hour after I wake up, and I log off an hour or two before I go to bed, so; basically, I am online 12 hours. My response time also remains at 1 hour. 😊

However, even with the 24 hours Fiverr allows us, it would be nice to take an OOO day on the weekends and not disappear from the search results. 🤨

I also want a confirmation from the seller before buyer buys a gig. It reduces unnecessary sale that ultimately affects the performance of the seller.

Fiverr is founded on being a place where the buyer can find a gig they like and order it without having to talk to the seller. That is what makes it unique from other platforms. Although, I would like Fiverr to not count the “by mistake” orders against us.

[humanissocial]

On 12/23/2019 at 2:04 PM, vickiespencer said:

I’m afraid I have to disagree. 😐

If sellers have no consequences for canceling orders, then they will cancel orders whenever they suspect they will not get a 5 ⭐ reviews, and that was misleading to the buyers.

As it is Fiverr gives us 24 hours to respond to a message before it counts against our response rate. I sleep 9 hours, I log in an hour after I wake up, and I log off an hour or two before I go to bed, so; basically, I am online 12 hours. My response time also remains at 1 hour. 😊

However, even with the 24 hours Fiverr allows us, it would be nice to take an OOO day on the weekends and not disappear from the search results. 🤨

Fiverr is founded on being a place where the buyer can find a gig they like and order it without having to talk to the seller. That is what makes it unique from other platforms. Although, I would like Fiverr to not count the “by mistake” orders against us.

Yes, people forget that this is a marketplace.

[cheyennewriter]

Blocked buyers should not be able to buy from you. It’s very frustrating to wake up to an order from someone you’ve blocked. Twice. And cancelling those orders should not impact your ratings since those buyers shouldn’t even be able to place one in the first place.

[topaz_muse]

I would like to see an auto charge feature for revisions. There are sellers that charge for extra revisions once the free ones are used up but some buyers keep requesting revisions but aren’t charged for them.

A revamp of Buyers Request with room and features for buyers to spell out what it is they’re looking for plus a dedicated image/doc viewer so we’re not having to download attachments. Plus the ability to view all requests like it was back in the day before the change.

Better charge back protections would be nice. Even if you can’t prevent them, there should be a way to stop it from auto clearing; like a confirmation code of sorts after order is marked complete.

A universal clock on the order page so both buyer and seller can see how much time is left till order is complete.

Consistent support responses for site inquiries and issues.

[chrisdata]

• Funds clear to our seller account instantly after buyers mark the order completed.
• dark mode for mobile app and website.
• a better design of gig page, make it more personalised like we can put our own profile cover, etc.
• seller proftolio page available on their mobile app.
• fiverr desktop client app?

  Merry Xmas and Happy New Year to all of you!

[drlogomium]

• Funds clear to our seller account instantly after buyers mark the order completed.
• dark mode for mobile app and website.
• a better design of gig page, make it more personalised like we can put our own profile cover, etc.
• seller proftolio page available on their mobile app.
• fiverr desktop client app?

  Merry Xmas and Happy New Year to all of you!

dark mode for mobile app and website.

I agree with @chrisdata. A dark mode of fiverr app is necessary for people(specially Asians) like me when using the app in night. 😴

fiverr desktop client app

Yeah it would be easy to have a desktop app for using fiverr rather than using the website. 🙂

[chiradip_b]

Yes, people forget that this is a marketplace.

Yes, people forget that this is a marketplace.

My Gig clearly states course designing. I keep on getting orders for Logo design. I have to ask the CS to cancel the order - what I lose is my ranking and Gig impressions. I lose my reputation as well for something for which I am not responsible.

[fast_editing]

What do you want to see in Fiverr in year 2020 for both Sellers and Buyers?

For me, I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

What do you want to see in Fiverr in year 2020 for both Sellers and Buyers?

For me, I would want the “cancellation of order” if agreed by both parties not to affect the seller’s portfolio.

And also set a “working hours” for sellers, this way will not affected our response rate if the question was sent to us when we are sleeping.

I think, Fiverr Search, Gig rotation should be improved. ! It’s currently not working after 21 page or more.

[nmuzzal]

It would better if we got the desktop client app in the new year. I also expect the instant fund clearance system.

[humanissocial]

Yes, people forget that this is a marketplace.

My Gig clearly states course designing. I keep on getting orders for Logo design. I have to ask the CS to cancel the order - what I lose is my ranking and Gig impressions. I lose my reputation as well for something for which I am not responsible.

My marketplace point has nothing at all to do with what people sell. It’s irrelevant.

What I’m saying is that marketplaces don’t run like bidding sites, job agencies or anything else. In a marketplace, people buy what they want when they want without vetting.

[fast_editing]

My marketplace point has nothing at all to do with what people sell. It’s irrelevant.

What I’m saying is that marketplaces don’t run like bidding sites, job agencies or anything else. In a marketplace, people buy what they want when they want without vetting.

I found bug - Fiverr search is not working after 25- or 30 page search.

[vickiespencer]

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

I’m curious how yours remains at 1 hour even if you take 9 hours + to respond to someone sometimes…

I use my phone app during the day, so if I am out and about I can answer with a quick response I have made that says I am away from my computer for a bit and I will get back to them when I get back.

Note: I never use the word office, because once I had a prospective buyer think I ws saying I was OOO and ordered from someone else. :roll_eyes:

As for the 9 hours, Fiverr allows us time to sleep. I have had messages that are 9+ hours old and I always mke sure to answer them first.

[anon17757046]

A report button within the inbox section to make Fiverr aware of malicious users.

[uk1000]

A report button within the inbox section to make Fiverr aware of malicious users.

There’s a report option in the inbox section next to each message there if you hover the mouse over the message.