kidarbj Posted December 20, 2019 Share Posted December 20, 2019 Hi there.I’m currently in an ongoing order and back&forth in dispute with a “seller” that I order.After days of “working” I had just figured out that his gig sample arts are stolen from other artists.I found out that one of his work is stolen from twt artists ‘5RNGR2’ and one is stolen from a DC comic book cover (Which I didn’t found out until now).He delivered the order but it seems that the work is also stolen from other artist and I assume that the ‘seller’ can’t actually draw. Since I said in the order requirement to draw an OC of mine with a specified outfit. And the ‘seller’ just added a different outfit to the OC without drawing my OC.Any suggestion to this? I already report the seller in their profile. But this doesn’t change the order much as the seller kept rejecting the dispute to cancel the order. 1 Link to comment Share on other sites More sharing options...
n4y33m Posted December 20, 2019 Share Posted December 20, 2019 If you’re certain that the delivered work is stolen, contact Customer Support with references and ask them to cancel the order. Going back and forth with dispute won’t help. If he keeps rejecting, there’s no point to ask for cancellation again and again. 3 Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 20, 2019 Share Posted December 20, 2019 Customer Support will help you with this. Here is the link:https://www.fiverr.com/support_tickets/new 3 Link to comment Share on other sites More sharing options...
kidarbj Posted December 20, 2019 Author Share Posted December 20, 2019 Customer Support will help you with this. Here is the link:https://www.fiverr.com/support_tickets/newAny idea what should the request submission are? Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 20, 2019 Share Posted December 20, 2019 Any idea what should the request submission are?There is a category for Order Issues. 2 Link to comment Share on other sites More sharing options...
kidarbj Posted December 20, 2019 Author Share Posted December 20, 2019 Thank you all for replying. I already send the request to customer support. Hopefully it’ll be alright for me. 1 Link to comment Share on other sites More sharing options...
kidarbj Posted December 20, 2019 Author Share Posted December 20, 2019 Ok My order was cancelled by Customer Support and got refund for it. The ‘seller’ account was also banned. Thanks again for everything ^^ 3 Link to comment Share on other sites More sharing options...
moonglademarket Posted December 20, 2019 Share Posted December 20, 2019 Ok My order was cancelled by Customer Support and got refund for it. The ‘seller’ account was also banned. Thanks again for everything ^^Good on you for taking action! As an artist myself, it make me angry to see sellers like that. Link to comment Share on other sites More sharing options...
miss_marry Posted December 20, 2019 Share Posted December 20, 2019 Ok My order was cancelled by Customer Support and got refund for it. The ‘seller’ account was also banned. Thanks again for everything ^^How you do that.kindly tell me.i have same issue as well? Link to comment Share on other sites More sharing options...
lloydsolutions Posted December 20, 2019 Share Posted December 20, 2019 How you do that.kindly tell me.i have same issue as well?How you do that.All you have to do is read the previous posts. 1 Link to comment Share on other sites More sharing options...
kidarbj Posted December 20, 2019 Author Share Posted December 20, 2019 How you do that.kindly tell me.i have same issue as well?First of all I don’t know whether it’s correct to post the guide here (I’ll delete it if it violate any rules)So here’s the guide:Click the link above - Customer Support1.Order Issue2. I want to cancel my order3. I’m buying on Fiverr4. The seller committed fraud5. Click “click here” and list all evidences regarding it.Please do validate that the seller is truly commit fraud or stolen the artwork. You also need evidence(s) of the stolen artwork and original work. Link to comment Share on other sites More sharing options...
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