melanie279 Posted December 19, 2019 Share Posted December 19, 2019 Hi. The “Take Test” button to sit the basic English test prior to publishing my gig is not working, and I’m unable to go any further. I have searched the forum, but I haven’t found a fix. Any ideas? 4 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 19, 2019 Share Posted December 19, 2019 You mean in the Skills Tests? 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 You mean in the Skills Tests?No, it’s at the end of the process to set up a gig. I’ve gone through my gig description, added a photo etc., but the final step is to take a basic English test. Fiverr says my gig will remain in draft mode until I take the test. However, the test button is not working. 9 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 19, 2019 Share Posted December 19, 2019 Ah, I’m not familiar with the in-gig tests. If they’re the same as the Skills Tests, though, you can access those from your profile by scrolling down. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 Ah, I’m not familiar with the in-gig tests. If they’re the same as the Skills Tests, though, you can access those from your profile by scrolling down.Oh, okay, thanks. I’ll take the test through my profile, and maybe it will show up on the gig setup page. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 Thanks for your quick reply, by the way 😀 2 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 19, 2019 Share Posted December 19, 2019 You’re welcome, but don’t come to expect it. 😓The forums are great, but not always fast.Good luck with the test and be aware that there are some issues with them. 2 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 You’re welcome, but don’t come to expect it. 😓The forums are great, but not always fast.Good luck with the test and be aware that there are some issues with them.Thanks. I’ve now gone to the tests list, but when I click on Basic English, or any of the tests for that matter, nothing happens… I’ll try logging out and back in again and maybe that’ll work. 1 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 19, 2019 Share Posted December 19, 2019 Thanks. I’ve now gone to the tests list, but when I click on Basic English, or any of the tests for that matter, nothing happens… I’ll try logging out and back in again and maybe that’ll work.If that doesn’t work, also try clearing your cache or switching browsers. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 If that doesn’t work, also try clearing your cache or switching browsers.Good plan - I’ll give that a go. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 Nope. Have cleared cache, switched browsers, logged out and in again. Still not working. 1 Link to comment Share on other sites More sharing options...
imagination7413 Posted December 19, 2019 Share Posted December 19, 2019 Sorry, it’s beyond my knowledge, then. Customer Support it is. Be sure to include all the methods of attempts, include relevant screenshots, and stay polite and professional.And let us know how it goes. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted December 19, 2019 Author Share Posted December 19, 2019 Sorry, it’s beyond my knowledge, then. Customer Support it is. Be sure to include all the methods of attempts, include relevant screenshots, and stay polite and professional.And let us know how it goes.Thanks, I’ll get in touch with them. 1 Link to comment Share on other sites More sharing options...
joelsmith2002 Posted December 20, 2019 Share Posted December 20, 2019 Thanks. I’ve now gone to the tests list, but when I click on Basic English, or any of the tests for that matter, nothing happens… I’ll try logging out and back in again and maybe that’ll work.I’ll try logging out and back in again and maybe that’ll work.Hope so… and all the best. 1 Link to comment Share on other sites More sharing options...
khope1174 Posted December 28, 2019 Share Posted December 28, 2019 Thanks, I’ll get in touch with them.Hi, I am actually having the exact same problem right now. Did you end up figuring it out? 2 Link to comment Share on other sites More sharing options...
melanie279 Posted December 29, 2019 Author Share Posted December 29, 2019 Hi, I am actually having the exact same problem right now. Did you end up figuring it out?Hi, yes, I ended up getting a support person to help me with it. I’m not sure what they did. 4 Link to comment Share on other sites More sharing options...
dem0nhunter_420 Posted June 7, 2020 Share Posted June 7, 2020 Hi, yes, I ended up getting a support person to help me with it. I’m not sure what they did.Hi, can you please guide me as to how exactly you got rid of your problem?, as i m facing the same issue over here with my Gig 1 Link to comment Share on other sites More sharing options...
coerdelion Posted June 7, 2020 Share Posted June 7, 2020 If you read through the responses to this post, you’ll see they contacted CS. 1 Link to comment Share on other sites More sharing options...
melanie279 Posted June 8, 2020 Author Share Posted June 8, 2020 Hi, can you please guide me as to how exactly you got rid of your problem?, as i m facing the same issue over here with my GigHi, yes, as coerdelion said, I ended up contacting support and they fixed it for me. 1 Link to comment Share on other sites More sharing options...
im_sheikh Posted November 21, 2020 Share Posted November 21, 2020 Yeah and here I am. Having the same issue still in November 2020. Let me contact the customer support. LoL 1 Link to comment Share on other sites More sharing options...
nooremostafin Posted November 21, 2020 Share Posted November 21, 2020 I am having the same problem bro 1 Link to comment Share on other sites More sharing options...
garlic1234 Posted November 21, 2020 Share Posted November 21, 2020 same problem here. Take test button is not working 1 Link to comment Share on other sites More sharing options...
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