Gig extras not showing up for mobile offers

[mattkvo]

I just noticed this a few days ago. When attempting to send offers to clients or buyer requests from my phone, non of my gig xtras are available for me to offer. Only delivery time and price.
I’ve double checked from my laptop and PC and I can send offers with all the extras just fine from there. I also doubled checked by editing my gig and made sure all the gig extras were checked and then saved.
I travel alot and do the majority of my Fiverr communication and offers from my mobile.
This is a very recent issue which I’ve not had before.
Any help? Suggestions?
Thank you!

[rocks_design]

I have issues with gigs when sending buyer requests through mobile.
Only shows two gigs while sending buyer requests. This is happens from last two or three days.

[mattkvo]

I have issues with gigs when sending buyer requests through mobile.

Only shows two gigs while sending buyer requests. This is happens from last two or three days.

Do you mean only shows two gig options? If so ,yes ,then this is my same issue.

[rocks_design]

Do you mean only shows two gig options? If so ,yes ,then this is my same issue.

I have 5 gigs currently, but only shows two gigs to choose while sending buyer requests from mobile. I think this is fiverr bug.

[catwriter]

I just noticed this a few days ago. When attempting to send offers to clients or buyer requests from my phone, non of my gig xtras are available for me to offer. Only delivery time and price.

I’ve double checked from my laptop and PC and I can send offers with all the extras just fine from there. I also doubled checked by editing my gig and made sure all the gig extras were checked and then saved.

I travel alot and do the majority of my Fiverr communication and offers from my mobile.

This is a very recent issue which I’ve not had before.

Any help? Suggestions?

Thank you!

Any help?

I don’t use my phone for Fiverr at all, so I’m just guessing here, but it might be possible to do what you need if you log into your account from a mobile browser instead of using the app.

[mattkvo]

Any help?

I don’t use my phone for Fiverr at all, so I’m just guessing here, but it might be possible to do what you need if you log into your account from a mobile browser instead of using the app.

Thanks for the reply.

Unfortunately it appears that the list of buyers requests cant be viewed from the browser via mobile. I can submit a custom offer with gig xtras no problem this way but I think buyer requests can only be viewed on a PC browser or the mobile app.

I think this is a recent bug with the mobile app.

[josephncpro]

This is coming late but could help somewhere because this bug still exist.

You can use a mobile browser to view your buyer requests.

With chrome, switch to desktop mode and visit the buyer request URL.

This is mine - https://www.fiverr.com/users/josephncpro/requests/offers

replace my username with yours.

You may get a message saying “We suggest viewing the desktop version of this page”, simply ignore by clicking the close icon on the top right corner.

That’s it.

[donnovan86]

This is coming late but could help somewhere because this bug still exist.

You can use a mobile browser to view your buyer requests.

With chrome, switch to desktop mode and visit the buyer request URL.

This is mine - https://www.fiverr.com/users/josephncpro/requests/offers

replace my username with yours.

You may get a message saying “We suggest viewing the desktop version of this page”, simply ignore by clicking the close icon on the top right corner.

That’s it.

You can use a mobile browser to view your buyer requests.

Use the app, I didn’t have issues with gig extras.

To circumvent this issue, you could share a custom offer to your client, which includes the extra.