My buyer wants to cancel my order

[minimalistartis]

My buyer wants to cancel my order. I have no fault.
He told me he need a logo vector file. Some time later he tell me he don’t need vector file and he wants to cancel the order. I done my work then I see buyer wants to cancel my order. I already send a message the Fiverr Customer Support. Did I do the right thing ?

[graphtersawyer]

I suppose so, yes. If you’ve done the work, you should get paid, even if it means a bad review. Have you delivered, yet, though? That could affect CS’s response.

[minimalistartis]

I suppose so, yes. If you’ve done the work, you should get paid, even if it means a bad review. Have you delivered, yet, though? That could affect CS’s response.

Order is cancelled by Fiverr Customer Support.

[graphtersawyer]

I suppose so, yes. If you’ve done the work, you should get paid, even if it means a bad review. Have you delivered, yet, though? That could affect CS’s response.

Out of curiosity, did it affect your stats?

[minimalistartis]

Out of curiosity, did it affect your stats?

No did not it affect my order complete status because it was not my fault.

[graphtersawyer]

No did not it affect my order complete status because it was not my fault.

That’s good! I’ve had experiences similar to that, but I know other sellers have had things handled differently.

[minimalistartis]

That’s good! I’ve had experiences similar to that, but I know other sellers have had things handled differently.

By the way thank you 🙂