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How can I add more frequently-asked questions/answers to my gig?


authorkf
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I can’t seem to add more than one frequently-asked question/answer to my gig. I “add” and “save” new ones, but they don’t show up, even after many days. I only have the original one I put up when I started the gig. It’s very frustrating since I spent time writing them and they disappear. Customers can’t get the information they need. Please help.

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  • 11 months later...

I have a question to ask, when buyer sends direct order and he sends requirements our clock starts running down, How fiverr makes sure that the requirements that buyer sent are sufficient to complete the order? Why fiverr doesn’t confirm this from seller??? @authorkf @authorjulieh

How fiverr makes sure that the requirements that buyer sent are sufficient to complete the order?

If the requirement is set to mandatory they probably just check that, if it’s a text field, it’s not blank (maybe they should check a minimum number of characters have been entered) and that if it’s something else, that something has been filled in/selected. They’ll probably do that for all the requirement fields (check whether each are mandatory, and if so, that something has been specified).

Why fiverr doesn’t confirm this from seller??

There should probably be an option for that. They haven’t currently because that’s not how they want Fiverr to work, they want it to work like instantly creating an order, like amazon.

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