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I sent my original message to my seller with information he requested to start my gig. He replied with additional information he needs. I can only see part of his reply when I click on the thought bubble in the bar at the top of the site/page. I click ON the part of the message I can see in it and it takes me to the communication/message page but I don’t see his message there. It does not show in the message feed. Why not? It is not in my inbox either. Is this normal? I have only done one other job on Fiverr and I was able to see all the communication between myself and the seller on the message screen/page. Help please.

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