ao_freelance Posted November 13, 2019 Share Posted November 13, 2019 When a seller delivers a file I get a prompt:Are you pleased with the delivery and ready to approve it?Yes | NoThis is poor design because these are two different questions which can have opposite answers.Was I please with the delivery? YesWas I ready to approve it? No, because I had revisions.I am very pleased with the seller and I have no idea how selecting “No” affects him. Fiverr should revise this to simply ask, “Are you ready to approve the order?” 10 Link to comment Share on other sites More sharing options...
jonbaas Posted November 13, 2019 Share Posted November 13, 2019 Selecting “No” leads to the opportunity for you to request a revision from the seller. 2 Link to comment Share on other sites More sharing options...
ao_freelance Posted November 13, 2019 Author Share Posted November 13, 2019 Selecting “No” leads to the opportunity for you to request a revision from the seller.Thank you for the reply. That’s good to know, but it’s certainly not clear in the way it’s presented. It should still be revised to a single question. 3 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted November 13, 2019 Share Posted November 13, 2019 Thank you for the reply. That’s good to know, but it’s certainly not clear in the way it’s presented. It should still be revised to a single question.I guess the majority will agree with thatI had quite a few clients asking me what should they do because they are quite happy with a delivery but needed minor changes and really didn’t want to press “no” button 8 Link to comment Share on other sites More sharing options...
miiila Posted November 13, 2019 Share Posted November 13, 2019 When a seller delivers a file I get a prompt:Are you pleased with the delivery and ready to approve it?Yes | NoThis is poor design because these are two different questions which can have opposite answers.Was I please with the delivery? YesWas I ready to approve it? No, because I had revisions.I am very pleased with the seller and I have no idea how selecting “No” affects him. Fiverr should revise this to simply ask, “Are you ready to approve the order?”I am very pleased with the seller and I have no idea how selecting “No” affects him.It’s very kind of you to be so considerate.I agree that this is confusing and could be worded differently, likeYes (click to continue to the option to leave feedback) | No (click to ask seller for a revision, please provide information as to what you would like revised)(the latter bit would have an additional use, as some buyers simply click and ask for a revision without telling the seller what they want revised, just to keep the order open) 4 Link to comment Share on other sites More sharing options...
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