zkmonster Posted November 7, 2019 Share Posted November 7, 2019 Recently my available balance is changed from USD to Pound. Is there any option to change this back to USD or this is a bug? Link to comment Share on other sites More sharing options...
genuineguidance Posted November 7, 2019 Share Posted November 7, 2019 Might be a bug. You can either contact customer service OR when you do go to withdraw your funds, I know for me, it will put up a screen of how much is transferred and what currency it is going to be in. I think there is a drop down on that screen to change the currency. But, I think I would contact customer service just to be sure it gets changed, as this is too important to mess up.EDIT: OK, I just looked, and noticed this: go to your DASHBOARD - scroll ALL the way DOWN and in the RIGHT LOWER corner of the page, you will see “CURRENCY” and a drop down menu will pop up which will allow you to change it back to USD!GG 1 Link to comment Share on other sites More sharing options...
zkmonster Posted November 7, 2019 Author Share Posted November 7, 2019 Might be a bug. You can either contact customer service OR when you do go to withdraw your funds, I know for me, it will put up a screen of how much is transferred and what currency it is going to be in. I think there is a drop down on that screen to change the currency. But, I think I would contact customer service just to be sure it gets changed, as this is too important to mess up.EDIT: OK, I just looked, and noticed this: go to your DASHBOARD - scroll ALL the way DOWN and in the RIGHT LOWER corner of the page, you will see “CURRENCY” and a drop down menu will pop up which will allow you to change it back to USD!GGOh thanks so much I was about to contact CS but now back to USD! 1 Link to comment Share on other sites More sharing options...
genuineguidance Posted November 7, 2019 Share Posted November 7, 2019 Oh thanks so much I was about to contact CS but now back to USD!Glad it worked out for you! 🙂GG Link to comment Share on other sites More sharing options...
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