noemisantini Posted October 26, 2019 Share Posted October 26, 2019 Hi there,yesterday I found out my response rate dropped to 75% even if I did respond to every single message I recived. I have the doubt that it could depend from a message that I recived few days ago, but I wasn’t able to respond because when I opened it there was written: " name can no longer be contacted. This will not affect your response rate. " but since this message my response rate dropped.Since it’s not my fault, and it shouldn’t be affecting my response rate, is this bug fixable?Thank you! 3 Link to comment Share on other sites More sharing options...
yenduong426 Posted October 26, 2019 Share Posted October 26, 2019 You can contact to Fiverr customer support. They can fix it for you 4 Link to comment Share on other sites More sharing options...
noemisantini Posted October 28, 2019 Author Share Posted October 28, 2019 You can contact to Fiverr customer support. They can fix it for youThank you so much, I contacted the customer support and let’s hope it’s fixable! Link to comment Share on other sites More sharing options...
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