umtechnolgy Posted October 19, 2019 Share Posted October 19, 2019 Buyer Want To Cancel Order After 20 Days of Delivery and Asking For refund What Should i Do now Link to comment Share on other sites More sharing options...
ab_sajib Posted October 19, 2019 Share Posted October 19, 2019 You can contact fiver customer support center Link to comment Share on other sites More sharing options...
umtechnolgy Posted October 19, 2019 Author Share Posted October 19, 2019 You can contact fiver customer support centerOk Thanks Let Me Contact Them Link to comment Share on other sites More sharing options...
lloydsolutions Posted October 19, 2019 Share Posted October 19, 2019 Ok Thanks Let Me Contact ThemCompleted orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially cancelled (i.e. we can only cancel the entire order when it is justified).The above is from the Terms of Service at the bottom of the Fiverr main page. 4 Link to comment Share on other sites More sharing options...
uk1000 Posted October 19, 2019 Share Posted October 19, 2019 Though one of the gigs does say “100% satisfaction” and the image in that gig offers a money back guarantee. Maybe one those could be removed or further info on the money back guarantee could be specified (for future orders). Though I don’t know if it’s that gig that the buyer wants to cancel the order for. 1 Link to comment Share on other sites More sharing options...
socialhonor Posted October 19, 2019 Share Posted October 19, 2019 If you offer services that state they have a “Money back guarantee” you lock yourself into that commitment.As UK suggested, I would remove that guarantee, if you don’t want to be held to it. Often CS sides with a customer on these issues - and that guarantee makes it more likely that they will. IMO. 3 Link to comment Share on other sites More sharing options...
misscrystal Posted October 19, 2019 Share Posted October 19, 2019 Are you aware that you have this in your gig description?Why Choose My Gig" Have 7 Years plus Experience "" Android Development Expert "100% satisfaction <<<<<<<<<<<<<<<<<<<<<<<Delivery On TimeEarn $$ dailyUnlimited RevisionsWhat if the buyer is not 100% satisfied? What happens then?Did he give a reason he wants to cancel the order? Ask him why. 2 Link to comment Share on other sites More sharing options...
maitasun Posted October 19, 2019 Share Posted October 19, 2019 Though one of the gigs does say “100% satisfaction” and the image in that gig offers a money back guarantee. Maybe one those could be removed or further info on the money back guarantee could be specified (for future orders). Though I don’t know if it’s that gig that the buyer wants to cancel the order for.Though one of the gigs does say “100% satisfaction” and the image in that gig offers a money back guarantee. Maybe one those could be removedI would say both of them should be removed. Keeping any of them is asking for trouble. 4 Link to comment Share on other sites More sharing options...
photo_videoedit Posted October 19, 2019 Share Posted October 19, 2019 I think its not your wish but you may given the wind to them (I mean - creating magnetic think to buyers mind, blow their mind to buy), finally if unable, you may ask to buy minimum gig . Link to comment Share on other sites More sharing options...
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