mukkygold Posted October 19, 2019 Share Posted October 19, 2019 Contrary to popular belief, it is OK to contact a buyer outside the platform if, and only if you need to do so to complete the work. … To see the communications between you and the buyer in case of dispute resolution or questions. To ensure you and the buyer are protected by the ToS. To ensure Fiverr gets its commission. 3 Link to comment Share on other sites More sharing options...
eoinfinnegan Posted October 19, 2019 Share Posted October 19, 2019 TL;DR - Always contact Fiverr Customer Support if you need to communicate outside the platform, always copy important messages to the Fiverr messaging system, and always request and receive payment through the Fiverr platform. I thought it might be worth exploring what Fiverr says you can and cannot do regarding communications outside the platform. Some sellers offer this as part of a “Consultation” style gig, and some buyers request communication outside the platform for various reasons. Cont… I’m sure @paulmaplesden would be flattered by your decision to copy his words out of all the tips on the forum but is there a reason you thought this should be done? 9 Link to comment Share on other sites More sharing options...
humanissocial Posted October 19, 2019 Share Posted October 19, 2019 What does this have to do with the Fiverr forum? 1 Link to comment Share on other sites More sharing options...
mukkygold Posted October 19, 2019 Author Share Posted October 19, 2019 What does this have to do with the Fiverr forum?Just want to know since I can’t do outside communication on fiverr user. So that I won t be banned Link to comment Share on other sites More sharing options...
humanissocial Posted October 19, 2019 Share Posted October 19, 2019 Just want to know since I can’t do outside communication on fiverr user. So that I won t be bannedThe forum and Fiverr itself are totally different things. Link to comment Share on other sites More sharing options...
mukkygold Posted October 19, 2019 Author Share Posted October 19, 2019 The forum and Fiverr itself are totally different things.ook thanks for acknowledged me. Link to comment Share on other sites More sharing options...
sehrishirfan Posted October 19, 2019 Share Posted October 19, 2019 thanks for posting this question. some of my clients shared their web address and i do contact them there however i always use fiverr for order and payment because it is safer. 1 Link to comment Share on other sites More sharing options...
mukkygold Posted October 19, 2019 Author Share Posted October 19, 2019 You welcome then!!! Link to comment Share on other sites More sharing options...
photo_videoedit Posted October 25, 2019 Share Posted October 25, 2019 if you contact in FB, you maybe banned in FB!! :thinking: Link to comment Share on other sites More sharing options...
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