aryana_ramzal Posted October 18, 2019 Share Posted October 18, 2019 The buyer asked for 1000 words research that I provided. He asked two times for revisions. That too I gave. Now he wants to cancel after receiving all the work, saying this is not what he is looking for. What should I do? 6 Link to comment Share on other sites More sharing options...
farhan_j Posted October 18, 2019 Share Posted October 18, 2019 Hi, If buyer ask for cancel order, you can request him. But if massage has come from fiverr., you have nothing without cancel order. 1 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 Hi, If buyer ask for cancel order, you can request him. But if massage has come from fiverr., you have nothing without cancel order.Its from the buyer when he has received all the work from me. Link to comment Share on other sites More sharing options...
mariashtelle1 Posted October 18, 2019 Share Posted October 18, 2019 He is just trying to scam you.Simply tell him that unfortunately his order is not eligible for cancellation as per fiver TOS as you delivered everything as promised and as per his requirements and you even worked on revisions.However be prepared that if your buyer agrees to compete an order he might leave you bad review out of revenge. 15 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 Yes. I do think he is a scammer. I have reviewed his profile and there is not even a single review that the sellers might have given him on completing the orders. He must have been doing the same to other sellers as well, getting the work done and then cancelling the orders. I have declined his request to cancel twice already. How long am I going to have to keep doing that? 1 Link to comment Share on other sites More sharing options...
misscrystal Posted October 18, 2019 Share Posted October 18, 2019 Yes. I do think he is a scammer. I have reviewed his profile and there is not even a single review that the sellers might have given him on completing the orders. He must have been doing the same to other sellers as well, getting the work done and then cancelling the orders. I have declined his request to cancel twice already. How long am I going to have to keep doing that?Say to him I’m sorry it’s not what you are looking for but since the work has been done as agreed, you will not cancel the order and expect to be paid. Then notify customer support that you have an order where the buyer is trying to cancel to get free work from you and give the order number and tell them you do not want to cancel as it is a scam attempt.Then you might get a bad review so if you really don’t want one then you can cancel it.Since you do not want to cancel just keep refusing even if it takes six months of it. Think of it as a game you are going to win. 11 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 Say to him I’m sorry it’s not what you are looking for but since the work has been done as agreed, you will not cancel the order and expect to be paid. Then notify customer support that you have an order where the buyer is trying to cancel to get free work from you and give the order number and tell them you do not want to cancel as it is a scam attempt.Then you might get a bad review so if you really don’t want one then you can cancel it.Since you do not want to cancel just keep refusing even if it takes six months of it. Think of it as a game you are going to win.I have already contacted customer support. They say they can’t force the buyer to complete the order if he does not like the work and to try to settle the dispute with him.That buyer did not even message me before placing the order and directly placed it. Link to comment Share on other sites More sharing options...
mariashtelle1 Posted October 18, 2019 Share Posted October 18, 2019 I have already contacted customer support. They say they can’t force the buyer to complete the order if he does not like the work and to try to settle the dispute with him.That buyer did not even message me before placing the order and directly placed it.That’s their standard reply and as @misscrystal said before you needed to contact them only to let them know that you did everything right and don’t want to cancel this order so they wouldn’t cancel it by accident if your buyer contacts them. 3 Link to comment Share on other sites More sharing options...
designhub777 Posted October 18, 2019 Share Posted October 18, 2019 He is just trying to scam you.Simply tell him that unfortunately his order is not eligible for cancellation as per fiver TOS as you delivered everything as promised and as per his requirements and you even worked on revisions.However be prepared that if your buyer agrees to compete an order he might leave you bad review out of revenge.that’s very true .😑 1 Link to comment Share on other sites More sharing options...
qbo_xero_pro Posted October 18, 2019 Share Posted October 18, 2019 Go to resolution center @aryana_ramzal 1 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 Go to resolution center @aryana_ramzalAnd do what? @qbo_xero_pro Link to comment Share on other sites More sharing options...
qbo_xero_pro Posted October 18, 2019 Share Posted October 18, 2019 And do what? @qbo_xero_proFiverr will solve the matter @aryana_ramzal 1 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 Fiverr will solve the matter @aryana_ramzal@qbo_xero_pro please can you explain what I need to do there? Link to comment Share on other sites More sharing options...
qbo_xero_pro Posted October 18, 2019 Share Posted October 18, 2019 @qbo_xero_pro please can you explain what I need to do there?If buyer is giving you much trouble then you should go to the resolution center and they will investigate all chat that you were having after that they will provide a solution @aryana_ramzal 1 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 The buyer seems to be enjoying this game more than me. He just keeps requesting cancellation. Looks like he is experienced doing this! 1 Link to comment Share on other sites More sharing options...
mondolshoukhin Posted October 18, 2019 Share Posted October 18, 2019 same problem here 😪 1 Link to comment Share on other sites More sharing options...
aryana_ramzal Posted October 18, 2019 Author Share Posted October 18, 2019 same problem here 😪Oh… what do you plan to do with this issue then? @mondolshoukhin Link to comment Share on other sites More sharing options...
vickiespencer Posted October 18, 2019 Share Posted October 18, 2019 Go to resolution center @aryana_ramzalGo to resolution centerYou do not need the resolution center if you have already contacted CS. 4 Link to comment Share on other sites More sharing options...
odhiambo56 Posted October 18, 2019 Share Posted October 18, 2019 sorry, just try to reason out with the buyer Link to comment Share on other sites More sharing options...
bestforuu Posted October 19, 2019 Share Posted October 19, 2019 IF YOU WILL NOT CANCEL THE ORDER. HE WILL GIVE YOU A BAD FEEDBACK THIS ALSO HAPPEN WITH ME.😬 Link to comment Share on other sites More sharing options...
humanissocial Posted October 19, 2019 Share Posted October 19, 2019 IF YOU WILL NOT CANCEL THE ORDER. HE WILL GIVE YOU A BAD FEEDBACK THIS ALSO HAPPEN WITH ME.😬So? He should let the person scam him just to avoid a bad review? I don’t think so.What is the point of using Fiverr if you’re just going to enable people to exploit you?These things happen. Focus on being less attractive to scammers rather than letting people scam you. You will NOT grow on Fiverr or make decent money if you let people scam you.In any case, the seller can always respond to a scam review with their side of the story. 3 Link to comment Share on other sites More sharing options...
vickiespencer Posted October 21, 2019 Share Posted October 21, 2019 IF YOU WILL NOT CANCEL THE ORDER. HE WILL GIVE YOU A BAD FEEDBACK THIS ALSO HAPPEN WITH ME.😬IF YOU WILL NOT CANCEL THE ORDER. HE WILL GIVE YOU A BAD FEEDBACKMy bad feedback is kind of a badge :medal_military: of honor to me. It lets prospective buyers know thatI. Will. Not. Be.Taken. Advantage. Of. 🤨Besides, I always respond to such feedback with an explanation of the situation to defend myself. The last time I had a bad review, the buyer ranted and raved and looked like a fool, because two of the reviews after that were super good and not only complimented me but defended me. :smiling_face_with_three_hearts: 6 Link to comment Share on other sites More sharing options...
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