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May I request a buyer to write a feedback regarding my service?


unikaind

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Posted

Dear all,
Some of my buyer Accept the Delivery and Completed the order but unfortunately they forget to Write a review regarding my Services. Can i simply request them like “Also I would humbly like to request your feedback regarding my Service !”.

Is it against Fiverr Terms of Service ?

I’m Waiting for your valuable reply…

Posted

Yes, it’s against for Fiverr Terms of Service.!

@nomansheikh88 I was not asking for write a Positive Rating or 5* Rating. Just Simply ask for there feedback, It was totally ups to them. Whatever they think they can write 1*, 2*, 3*, 4* or 5*. So how it’s against for Fiverr Terms of Service.?

Guest lloydsolutions
Posted

“Leaving a Buyer’s feedback is a basic prerogative of a Buyer.”

The above is from the Terms of Service at the bottom of the Fiverr main page.

If the buyer has chosen not to leave a review then it is best to respect their choice and just move on.

Guest humanissocial
Posted

If you want to know if it is against the ToS, read the ToS instead of asking here.

It is. And buyers don’t appreciate it. It pressures them and can affect how they review you. Fiverr already prompts them to rate you, anyway. Accept it and move on.

Posted

Dear all,

Some of my buyer Accept the Delivery and Completed the order but unfortunately they forget to Write a review regarding my Services. Can i simply request them like “Also I would humbly like to request your feedback regarding my Service !”.

Is it against Fiverr Terms of Service ?

I’m Waiting for your valuable reply…

unfortunately they forget to Write a review regarding my Services

They don’t forget. Fiverr reminds them to leave a feedback. Twice. If they don’t leave a review after being reminded to do it, and then reminded again, it’s because they don’t want to.

Posted

@nomansheikh88 I was not asking for write a Positive Rating or 5* Rating. Just Simply ask for there feedback, It was totally ups to them. Whatever they think they can write 1*, 2*, 3*, 4* or 5*. So how it’s against for Fiverr Terms of Service.?

Its Fiverr policy…!

Guest scribbler94
Posted

I would also like to know. Is it against TOS to ask for a feedback or a positive feedback?

As said, asking for feedback - positive feedback or a favorably edited feedback - is against the TOS. Fiverr frowns at it.

Indeed, you can be flagged by Fiverr for mentioning feedback in your chats too.

Posted

I would also like to know. Is it against TOS to ask for a feedback or a positive feedback?

Hello, Frank,

Apparently you missed this thread. It is for sure against TOS to say anything about a review.

Some commented: arrow_down And: arrow_down So, I once again contacted Amy and asked her to clarify whether or not sellers will get warnings if they merely ask for a nonspecific review. roll_eyesimage.png.6e71220fd6ec68015759e0d26ce0e789.pngNonetheless, Amy had not answered my question of whether or not there would be retribution for requests like those I quoted above. arrow_up" alt="arrow_up However, Amy did not answer me; Jenny did, and her response was quite clear. :face_with_…
Posted

Now if you force or use terms like positive/5* etc will be a problem
Once the order is accepted you can let the buyer know that there is option to leave feedback and if he wishes then he can put
That’s it!

I think asking it for once won’t be a problem?

Guest humanissocial
Posted

I would also like to know. Is it against TOS to ask for a feedback or a positive feedback?

Yes it is. If something is against the ToS, you can find out by reading the ToS…

Posted

Now if you force or use terms like positive/5* etc will be a problem

Once the order is accepted you can let the buyer know that there is option to leave feedback and if he wishes then he can put

That’s it!

I think asking it for once won’t be a problem?

I think asking it for once won’t be a problem?

You didn’t read the post that’s directly above yours, did you?

Even if you ask for it just once, you can get an account warning.

Posted

Now if you force or use terms like positive/5* etc will be a problem

Once the order is accepted you can let the buyer know that there is option to leave feedback and if he wishes then he can put

That’s it!

I think asking it for once won’t be a problem?

In the post above yours where I contacted CS and asked this question, they said:

Any solicitation, manipulation or just a comment on feedback may lead our relevant team to issue a warning to the user who made this statement.

Posted

If they want to leave you a Review, they will do on their own. If they don’t do it then leave it as it is, don’t force them or tell them. You may tell them that their feedback will be valuable if they can do that. I hope that’s understandable.
Thanks

Posted

If they want to leave you a Review, they will do on their own. If they don’t do it then leave it as it is, don’t force them or tell them. You may tell them that their feedback will be valuable if they can do that. I hope that’s understandable.

Thanks

You may tell them that their feedback will be valuable

CS said: Any solicitation, manipulation or just a comment on feedback may lead our relevant team to issue a warning to the user who made this statement.

I do not think you read the quote above I posted concerning what CS said.:thinking:

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