Cancellation of orders completed and reviewed a month ago

[miszkaii]

Is it fair for a buyer to cancel 3 orders that you have completed for him and he left positive feedback? However because of not being able to continue working for him a month after he cancels the orders for work that has already been completed and completed as requested.

[aishi168]

@miszkaii not fair its really disappointing as seller

[sumeraashiq36]

not fair at least he paid for work you have done for him.

[miszkaii]

@miszkaii not fair its really disappointing as seller

Yes it is. We need more protection as sellers

[miszkaii]

not fair at least he paid for work you have done for him.

He is dishonest! I did my part how can he just decide to cancel after a month after leaving good review and everything?

[vickiespencer]

It more than likely is a PayPal Chargeback. If the buyer is no longer on Fiverr, that is the case.

[miszkaii]

It more than likely is a PayPal Chargeback. If the buyer is no longer on Fiverr, that is the case.

Thanks for this comment.

[vickiespencer]

Thanks for this comment.

Did you find you buyer is no longer on Fiverr?

[miszkaii]

It just says the buyer can no longer be contacted and it will not affect my response rate. I can see he was on x hours ago

[vickiespencer]

It just says the buyer can no longer be contacted and it will not affect my response rate. I can see he was on x hours ago

the buyer can no longer be contacted

That is because when a buyer does a chargeback Fiverr bans them.

[miszkaii]

the buyer can no longer be contacted

That is because when a buyer does a chargeback Fiverr bans them.

Okay. The buyer’s online time is till visible though and has been on I just can contact them. My orders keep clearing and the funds taken to to that buyer it’s not fair

[vickiespencer]

It just says the buyer can no longer be contacted and it will not affect my response rate. I can see he was on x hours ago

uyer can no longer be contacted

The buyer’s online time is till visible

Then the buyer has blocked you. I would contact CS about this.

[misscrystal]

Okay. The buyer’s online time is till visible though and has been on I just can contact them. My orders keep clearing and the funds taken to to that buyer it’s not fair

If you send CS a screenshot of the good review they left you then you may possibly get a refund from CS. At least find out why it happened.

[Alex.M]

Okay. The buyer’s online time is till visible though and has been on I just can contact them. My orders keep clearing and the funds taken to to that buyer it’s not fair

fair … not fair it’s part of the game , perhaps it was a chargeback , in all cases there isn’t much that you can do about it , sorry

The buyer’s online time is till visible though and has been on I just can contact them. My orders keep clearing and the funds taken to to that buyer it’s not fair

I haven’t seen this part… is his account still active ? Then he complained to CS about something I guess… asking support might help