kylestephens123 Posted August 6, 2019 Share Posted August 6, 2019 How do you report a user for spam or phishing?I have just started posting gigs on Fiverr and the only messages I have received have clearly been scammers and phishers. I’d like the ability to easily report them, but I have searched high and low for a report button - but cannot seem to find any.Seems like standard functionality nowadays to be able to report a user for something like that, so does anyone know of a way to report them? Link to comment Share on other sites More sharing options...
donnovan86 Posted August 6, 2019 Share Posted August 6, 2019 Hover over the message and you will see a report/spam button. Press the appropriate one and you will be good to go. 4 Link to comment Share on other sites More sharing options...
maitasun Posted August 6, 2019 Share Posted August 6, 2019 Hi @kylestephens123, welcome to Fiverr and the forum!Adding to what @donnovan86 said, please reply to it before flagging the message. In that way, your “Response Rate” won’t suffer.You may write something like “Reported”, or “No”, etc. You don’t need to be extensive on your writing. 7 Link to comment Share on other sites More sharing options...
rahulgraphics Posted August 6, 2019 Share Posted August 6, 2019 Hi @kylestephens123, welcome to Fiverr and the forum!Adding to what @donnovan86 said, please reply to it before flagging the message. In that way, your “Response Rate” won’t suffer.You may write something like “Reported”, or “No”, etc. You don’t need to be extensive on your writing.please reply to it before flagging the message.No need to reply to a spammer. Just hit the Spam button and you are done, this won’t affect your response rate. Link to comment Share on other sites More sharing options...
maitasun Posted August 6, 2019 Share Posted August 6, 2019 On 8/6/2019 at 8:58 AM, rahulgraphics said: No need to reply to a spammer. Just hit the Spam button and you are done, this won’t affect your response rate. Many users have claimed their RR has suffered so, why risk it? It will only take a few seconds to reply and live peacefully ever after. 😉 9 Link to comment Share on other sites More sharing options...
hanshuber16 Posted August 6, 2019 Share Posted August 6, 2019 On 8/6/2019 at 9:11 AM, maitasun said: Many users have claimed their RR has suffered so, why risk it? @rahulgraphics This ⬆️ is so true. I am not sure if it is a bug (it’s probably a bug), but every once in a while, it so happens that the response rate gets affected if you do not reply back to spammers. Yes, this seems to happen even with messages under which it states something along the lines of: “You do not have to reply to this message as it has been detected as spam. Your response rate will not be affected.” It’s better to err on the side of caution and just post a reply (“NO” will suffice) than to have the bug affect your response rate. This is a much better option than to have to contact CS and try and get your response rate reset (which they may not even agree to). 7 Link to comment Share on other sites More sharing options...
pyonarts Posted August 6, 2019 Share Posted August 6, 2019 please reply to it before flagging the message.No need to reply to a spammer. Just hit the Spam button and you are done, this won’t affect your response rate.No need to reply to a spammer. Just hit the Spam button and you are done, this won’t affect your response rate.My response rate dropped because of it. I only reported but didn’t reply.It’s better to reply then report. As @maitasun said, “why risk it?” 5 Link to comment Share on other sites More sharing options...
brenna_n Posted August 6, 2019 Share Posted August 6, 2019 scroll over the message, and you’ll see a report button 😄 Link to comment Share on other sites More sharing options...
sakshisvoice Posted September 17, 2019 Share Posted September 17, 2019 Hi guys,I tried the fiverr help, but since couldn’t find any clear answer there, hence asking the knowledgeable people here.I am a VO here on fiverr and a buyer has recently contacted me, sending me personal messages, unwanted propositions and even a marriage proposal!!Obviously I have told him he is at the wrong place, if that’s what he is looking for. But like a lot of men, he can’t understand NO and is still continuing to message me! :roll_eyes:So I wanted to report him but I am not sure how to do it.Can anyone please help me?ThanksSakshi 5 Link to comment Share on other sites More sharing options...
alexmilic89 Posted September 17, 2019 Share Posted September 17, 2019 I am sorry to hear that but the best way is contacting support.You can also block buyer https://sellers.fiverr.com/en/article/blocking-certain-buyers, but this is after order is placed.Can I block any user?You can block anyone who has previously placed an order with you.Write if we can help on some other way. 1 Link to comment Share on other sites More sharing options...
humanissocial Posted September 17, 2019 Share Posted September 17, 2019 On 9/16/2019 at 9:03 PM, alexmilic89 said: I am sorry to hear that but the best way is contacting support. You can also block buyer https://sellers.fiverr.com/en/article/blocking-certain-buyers, but this is after order is placed. Write if we can help on some other way. You can block someone who has messaged you even if they haven’t ordered. 3 Link to comment Share on other sites More sharing options...
psychicbunny Posted September 17, 2019 Share Posted September 17, 2019 You can go on their profile and click “Report”. Sorry you had to go through that! 2 Link to comment Share on other sites More sharing options...
ridwansugi Posted September 17, 2019 Share Posted September 17, 2019 Sorry to hear that @sakshisvoiceAgree with everyone else, you should contact cs and block that buyer. 3 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted September 17, 2019 Share Posted September 17, 2019 You can press report button next to his message in your inbox or you can open his profile and press report button under his profile pictureOr you can just block them from messaging you also on their profile 2 Link to comment Share on other sites More sharing options...
sakshisvoice Posted September 17, 2019 Share Posted September 17, 2019 Thank you so much guys for your support and for suggesting what to do.I would be doing both, blocking and reporting him, so that his behaviour is noticed on fiverr and he can be stopped from harassing others.Thanks once again.CheersSakshi 2 Link to comment Share on other sites More sharing options...
sakshisvoice Posted September 18, 2019 Share Posted September 18, 2019 Thank you so much guys for your support and for suggesting what to do.I would be doing both, blocking and reporting him, so that his behaviour is noticed on fiverr and he can be stopped from harassing others.Thanks once again.CheersSakshiA quick update for all those who had helped me yesterday.I had reported him to fiverr yesterday, like most of you had suggested.And today I can see that his status is shown as ‘buyer cannot be contacted’.So happy to have such positive reaction from you all here and some support from the fiverr guys.Reiterates the fact that this platform is for those who want to work and not for nonsence.Have a lovely day.Sakshi 6 Link to comment Share on other sites More sharing options...
alexmilic89 Posted September 18, 2019 Share Posted September 18, 2019 A quick update for all those who had helped me yesterday.I had reported him to fiverr yesterday, like most of you had suggested.And today I can see that his status is shown as ‘buyer cannot be contacted’.So happy to have such positive reaction from you all here and some support from the fiverr guys.Reiterates the fact that this platform is for those who want to work and not for nonsence.Have a lovely day.SakshiGreat, happy to see that those spammers can be stopped in their actions.That’s one more reason to be close on such forums and be able to help each other.Have a nice day to 3 Link to comment Share on other sites More sharing options...
misscrystal Posted September 18, 2019 Share Posted September 18, 2019 It sounds horrible! Sorry you had to experience this. If you use the app you can easily block anyone with that. 1 Link to comment Share on other sites More sharing options...
sakshisvoice Posted September 19, 2019 Share Posted September 19, 2019 It sounds horrible! Sorry you had to experience this. If you use the app you can easily block anyone with that.Yeah misscrystal it seems that way. Will keep that in mind 👍 Link to comment Share on other sites More sharing options...
iescapist Posted September 19, 2019 Share Posted September 19, 2019 Lol, its annoying but funny too. I mean, people sigh Link to comment Share on other sites More sharing options...
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