Message Flagged by trust & safe team

[Guest ahmedraies]

Hey guys, i have recived this warning today , the client asked for a revision and i wanted to calm him down and help him with designing his store.I think the word ‘‘Money’’ was the problem, i didn’t mean anything , i didn’t mean to break TOS rules i just wanted to make the conversation easier.
After that i have done the job and the buyer liked it and told me to deliver the order again. He is satisfied at the end.

I have recived 2 warnings in the last 30 days , one for deliverying button and the second for sharing informations. And im 1 day far from 30 days without any warning.

What should i do? This is affected for my account?

then I received this warning from fiverr “Your message was flagged for review by our Trust and Safety team,
due to possible Terms of Service violation. This process may take up to 24 hours.
In the meantime, your message is not visible to (username). Your patience is appreciated.”

[sue_mcl]

This isn’t a warning as such, just saying that your post will be manually reviewed. Since you aren’t asking for money, the word is used as part of a normal conversation, I am sure it won’t be an issue.

[Guest ahmedraies]

This isn’t a warning as such, just saying that your post will be manually reviewed. Since you aren’t asking for money, the word is used as part of a normal conversation, I am sure it won’t be an issue.

I hope so , thank you so much !

[pr_junction]

It definitely shouldn’t be an issue, i.e. for the warning regarding using word ‘money’ in conversation. I’m sure, contacting Fiverr support can be helpful.

[Guest ahmedraies]

It definitely shouldn’t be an issue, i.e. for the warning regarding using word ‘money’ in conversation. I’m sure, contacting Fiverr support can be helpful.

And what should i tell the support ?

[miiila]

You don’t need to contact them. Once the T&S team checked your message and saw that “money” was used in general conversation and not to ask for payment outside of Fiverr, your message will go through, that’s all.