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Do I have permissions to not accept a new order in case I don't have all requirements of the order?


goxhaj2018

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Set up gig requirements. Requirements have to be provided before the gig countdown starts.

Of course, if your buyer just puts “provided” in everything - had one like that recently! - without actually giving you the information, you’re kinda stuck and would need to reason - politely! - with the buyer.

Most, however, give you what you need when presented with the form.

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If you have the requirements in the gigs and selected the option buyer must reply or something like that option then if the buyer doesn’t give any requirement then countdown will not start.

The Buyer didn’t give me requirements (just some comments but no details) and the countdown started!

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Guest humanissocial

There is no way. Contact custumer support

She could seek mutual cancellation or an extension in the Resolution Centre.

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