misscrystal Posted August 28, 2019 Share Posted August 28, 2019 Lately sometimes when I look at my gigs the reviews are missing.I see the description, then my profile, then the extras, then the questions, then my other gig thumbnails but… no reviews!My seven year old gig looks like a new gig without any reviews yet. 8 Link to comment Share on other sites More sharing options...
vickiespencer Posted August 28, 2019 Share Posted August 28, 2019 I noticed that yesterday. However, when I refreshed the page and went back to it, the reviews were there. 😲 3 Link to comment Share on other sites More sharing options...
misscrystal Posted August 28, 2019 Author Share Posted August 28, 2019 I noticed that yesterday. However, when I refreshed the page and went back to it, the reviews were there. 😲I refreshed the page like you suggested and now see them. I just looked for your reviews and do not see them. This is a serious bug.We can only see reviews if we refresh the page.@hanshuber16 I can’t see the reviews on your gig unless I refresh the page. It’s true for all gigs. Can you check this out? 3 Link to comment Share on other sites More sharing options...
vickiespencer Posted August 28, 2019 Share Posted August 28, 2019 I am still getting orders from buyers that say they booked my gig because of my good reviews, so I am not too worried about the 🐛 3 Link to comment Share on other sites More sharing options...
hanshuber16 Posted August 28, 2019 Share Posted August 28, 2019 I am pretty sure it is one of those “routine” monthly bugs where Fiverr is tweaking the website’s code in the back-end and a couple of elements on the website go haywire as a result. 😜Yes, I just checked yours and Vickie’s gigs, and it doesn’t load the reviews when I visit the gigs for the first time. However, it loads when I refresh the gig pages. 4 Link to comment Share on other sites More sharing options...
misscrystal Posted August 28, 2019 Author Share Posted August 28, 2019 It leads potential buyers to think they are looking at a new gig with no reviews. I will ask CS about this. Link to comment Share on other sites More sharing options...
maitasun Posted August 28, 2019 Share Posted August 28, 2019 Well, I can see the reviews from all three of you @vickiespencer, @misscrystal, @hanshuber16 without refreshing. 5 Link to comment Share on other sites More sharing options...
vovkaslovesnyy Posted August 28, 2019 Share Posted August 28, 2019 I think they were adding this new block today, so reviews were glitchy. 4 Link to comment Share on other sites More sharing options...
misscrystal Posted August 28, 2019 Author Share Posted August 28, 2019 I think they were adding this new block today, so reviews were glitchy.I am not seeing that on my gigs. I did notice the search functions are changed around with more filters. I didn’t see my own gigs online when I was online until I refreshed the pages. Link to comment Share on other sites More sharing options...
maitasun Posted August 28, 2019 Share Posted August 28, 2019 I think they were adding this new block today, so reviews were glitchy.I think they were adding this new block today, so reviews were glitchy.I still don’t have it, or at least, it doesn’t show up yet in neither of my two Gigs. Link to comment Share on other sites More sharing options...
misscrystal Posted August 28, 2019 Author Share Posted August 28, 2019 I think they were adding this new block today, so reviews were glitchy.I just looked at your profile and gigs and saw your reviews, without refreshing, but not the part that says meets deadlines. Link to comment Share on other sites More sharing options...
misscrystal Posted August 28, 2019 Author Share Posted August 28, 2019 I wish I saw what other people see when I look at gigs. They must be rolling it out.Edit:customer support is creating a technical ticket but said it may take some time to fix. 1 Link to comment Share on other sites More sharing options...
brenna_n Posted August 28, 2019 Share Posted August 28, 2019 Def a bug. If you have a ton of reviews, there’s a likely hood some will get lost by fiverr unfortunately, due to the unreliablility of tech. Link to comment Share on other sites More sharing options...
misscrystal Posted August 29, 2019 Author Share Posted August 29, 2019 I got a note from CS this has now been resolved. 1 Link to comment Share on other sites More sharing options...
ammarshrf Posted August 29, 2019 Share Posted August 29, 2019 I got a note from CS this has now been resolved.I can still see this bug, are they going to fix it for you only? or they confirmed that its a global bug and it will get fixed? Link to comment Share on other sites More sharing options...
misscrystal Posted August 29, 2019 Author Share Posted August 29, 2019 I can still see this bug, are they going to fix it for you only? or they confirmed that its a global bug and it will get fixed?@ammarshrf Hello again! I don’t know. Would you like me to ask CS for you? Or better yet you can send them a message and let them know. It’s possible that they fix it individually. 1 Link to comment Share on other sites More sharing options...
ammarshrf Posted August 29, 2019 Share Posted August 29, 2019 @ammarshrf Hello again! I don’t know. Would you like me to ask CS for you? Or better yet you can send them a message and let them know. It’s possible that they fix it individually.Thanks. Will wait a while then contact them. As it happens randomly (not constantly) Link to comment Share on other sites More sharing options...
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