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Order cancellations without buyer's consent


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Hello community!!
I’m having a strange issue here which happened to me on Friday night. 2 completed orders, past orders was cancelled on my account on Friday. These orders have already been completed since May in which I even received 5 star reviews from the buyer.

It was a surprise for me to see these orders been cancelled by Fiverr on Friday night.
I contacted the buyer immediately who told me he knew nothing about it and didn’t get any refund till this moment.

Pls, has anyone have similar experience before? I have contacted Fiverr support since then and hasn’t got any solution or cause of the issue till now!

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