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How long did this take to happen?

They’ve returned funds to one of my buyers despite me proving he used it…my ticket has now been open for over 48 hours with no acknowledgement.

How long did this take to happen?

I haven’t contacted support about this , the order got cancelled and I immeadetly received that email

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  • 10 months later...

How long did this take to happen?

They’ve returned funds to one of my buyers despite me proving he used it…my ticket has now been open for over 48 hours with no acknowledgement.

I’m a bit dense. “despite me proving he used it.”

What are you referring to?

I realize this is old; I’m just starting where I am.

Thanks.

roo

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I’m a bit dense. “despite me proving he used it.”

What are you referring to?

I realize this is old; I’m just starting where I am.

Thanks.

roo

It means that there was proof that the buyers used the work that was deliver even after cancelling the order… So the buyer got back the money and also made away with the delivered files.

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