4 days ago I delivered

[ssj1236]

I just saw the video and this is clearly on Fiverr. How on Earth do they expect new sellers to not ask clients for reviews when they’re actively telling them to do the exact opposite.

EDIT:

Just read the comments above and it is indeed an old video but it is still Fiverr’s responsibility to remove or replace it.

[lenasemenkova]

I’d argue that “go ahead, it’s actively encouraged” is more misleading than “you can do it but be very careful”. The insinuations flying in this thread are a bit strange.

You’re definitely not “actively encouraged” to ask for a review. You’re still allowed to if you’re confident in your ability “to word things right”. Which is such an odd requirement on itself considering that this is an international platform with sellers with varying levels of English. But that’s a topic for another day.

77% of my orders are rated, never asked for a review (since we’re comparing stats).

[lenasemenkova]

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“Please consider leaving a review” as opposed to “If you liked the delivery - please consider leaving a review” it’s the latter that probably gets people in hot water. A potential minefield if English isn’t your first language.

Exactly this. ↑ ↑ ↑ ↑ ↑

[eoinfinnegan]

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A potential minefield if English isn’t your first language

Or if it isn’t the support rep’s first language as seemed to be the issue for someone recently, by my reading of what the rep said.

So much can go wrong with it and Fiverr don’t ask questions.

PS. As u get more and more regular buyers, u will see the stats tumble usually. I have a lot of those who don’t review any more.

[personalletters]

We’ll all have to agree to disagree, FWIW, I have a support ticket that the CS rep has said:

’you are OK to do so, but you must be very careful not to force them or to ask for a specific rate or message. ’ referring to asking a buyer to leave a review.

[coerdelion]

I just ask them to mark the order as complete in the delivery box. That way it’s Fiverr asking for a review, not me. And always mention that messaging is always available to them.

Friendly, professional, to the point.