Jump to content

Buyer Sent Me A Cancellation Request


rushabh2311

Recommended Posts

Posted

hi everyone,

please help me, today one of cheap buyer sent me a order cancellation request. what should i do? i don’t want any negative review on my profile. should i accept it or not? or i need to send cancellation request from my side? i hope you can understand my problems.

thank you

Posted

hi everyone,

please help me, today one of cheap buyer sent me a order cancellation request. what should i do? i don’t want any negative review on my profile. should i accept it or not? or i need to send cancellation request from my side? i hope you can understand my problems.

thank you

hope you can understand my problems.

We all have this problems.

order cancellation request. what should i do? i don’t want any negative review

You will have to decide what will be the best outcome for you.

You might stand you ground and get your earned money but end up with a bad review or cancel and take a hit of your order completion ratio and might not be able to send buyer requests, loose level status, get less inquiries etc)

So it’s totally your choice which way you want to take.

Let us know what you prefer and we’ll advice you how to act in that case.

Posted

hope you can understand my problems.

We all have this problems.

order cancellation request. what should i do? i don’t want any negative review

You will have to decide what will be the best outcome for you.

You might stand you ground and get your earned money but end up with a bad review or cancel and take a hit of your order completion ratio and might not be able to send buyer requests, loose level status, get less inquiries etc)

So it’s totally your choice which way you want to take.

Let us know what you prefer and we’ll advice you how to act in that case.

hi @mariashtelle1 thanks for advice. it’s a $10 order and i don’t want that money. i just want to cancel it without any negative rating.

Guest esmum_smm_seo
Posted

hope you can understand my problems.

We all have this problems.

order cancellation request. what should i do? i don’t want any negative review

You will have to decide what will be the best outcome for you.

You might stand you ground and get your earned money but end up with a bad review or cancel and take a hit of your order completion ratio and might not be able to send buyer requests, loose level status, get less inquiries etc)

So it’s totally your choice which way you want to take.

Let us know what you prefer and we’ll advice you how to act in that case.

Try to give your client a free consultancy then see what happen.

Posted

hi @mariashtelle1 thanks for advice. it’s a $10 order and i don’t want that money. i just want to cancel it without any negative rating.

Unfortunately you can not cancel it without any negative effect on your account.

You can definitely accept the cancellation. Don’t worry, your buyer wouldn’t be able to leave any review as they are cancelling the order. However it will affect your statistics.

Buyers can leave a review only if they accept a delivery and mark order as complete.

I would also suggest to read fiver TOS and help page to learn how fiverr works.

Posted

Unfortunately you can not cancel it without any negative effect on your account.

You can definitely accept the cancellation. Don’t worry, your buyer wouldn’t be able to leave any review as they are cancelling the order. However it will affect your statistics.

Buyers can leave a review only if they accept a delivery and mark order as complete.

I would also suggest to read fiver TOS and help page to learn how fiverr works.

and what if i decline it? 😅

Posted

and what if i decline it? 😅

and what if i decline it?

Are you serious? I just gave you 2 options and you said you want to cancel it.

You can not have a cake and eat it too.

If you just decline it most likely your client will send you another cancellation or will go to CS to ask them to cancel. If you are planning to decline the request it means that you want to complete the order and get a review from a client (which might a bad review)

Make your mind of what you want. It’s quite obvious what will happen if you decline it.

Posted

and what if i decline it?

Are you serious? I just gave you 2 options and you said you want to cancel it.

You can not have a cake and eat it too.

If you just decline it most likely your client will send you another cancellation or will go to CS to ask them to cancel. If you are planning to decline the request it means that you want to complete the order and get a review from a client (which might a bad review)

Make your mind of what you want. It’s quite obvious what will happen if you decline it.

i just asking that. finally i want to cancel it.

thank you so much for important information.

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...