fryestudios Posted August 1, 2019 Share Posted August 1, 2019 Hello all,I joined Fiverr a couple weeks ago in hopes of getting some freelance work for video editing. I’ve had all my gigs taken down for repeating images and videos. So I decided, instead of offering different gigs for the different kinds of videos I edit, to do one big umbrella gig. I made sure to delete all previous gigs first.The next day, I find that the new “umbrella gig” has been deleted for being a copy and I have a strike against my account, despite deleting the previous gigs. Is there a way to dispute this or have the strike waived?I just made that same gig again because my last one was denied for the above reason, but I’m afraid to publish if the system thinks the one that was denied is still active like it did last time. 1 Link to comment Share on other sites More sharing options...
jonbaas Posted August 1, 2019 Share Posted August 1, 2019 Hello all,I joined Fiverr a couple weeks ago in hopes of getting some freelance work for video editing. I’ve had all my gigs taken down for repeating images and videos. So I decided, instead of offering different gigs for the different kinds of videos I edit, to do one big umbrella gig. I made sure to delete all previous gigs first.The next day, I find that the new “umbrella gig” has been deleted for being a copy and I have a strike against my account, despite deleting the previous gigs. Is there a way to dispute this or have the strike waived?I just made that same gig again because my last one was denied for the above reason, but I’m afraid to publish if the system thinks the one that was denied is still active like it did last time.Is there a way to dispute this or have the strike waived?Have you contacted Customer Support to discuss the issue? 1 Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 Is there a way to dispute this or have the strike waived?Have you contacted Customer Support to discuss the issue?Theres a big problem, I can’t figure out how to contact. All I see is an FAQ page and no phone number or e-mail. Link to comment Share on other sites More sharing options...
lloydsolutions Posted August 1, 2019 Share Posted August 1, 2019 Theres a big problem, I can’t figure out how to contact. All I see is an FAQ page and no phone number or e-mail.Here is the link for Customer Support:https://www.fiverr.com/support_tickets/new 5 Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 Here is the link for Customer Support:https://www.fiverr.com/support_tickets/newThank you so much. I really appreciate it. 1 Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 Here is the link for Customer Support:https://www.fiverr.com/support_tickets/newI am getting “Action failed” every time I try to send in my request. Link to comment Share on other sites More sharing options...
lloydsolutions Posted August 1, 2019 Share Posted August 1, 2019 If that doesn’t work you can contact them at support@fiverr.com 3 Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 If that doesn’t work you can contact them at support@fiverr.comThanks. Sent an e-mail there. All I can do is wait now. I hope I can get this figured out. 1 Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 Word of advice, if you’re a talented video editor with a reasonable amount of experience, there are much better places than Fiverr to offer your services.It’s not worth the hassle, the loss of 20% of revenue, the countless hordes of jokers looking for free or extremely cut rate fee work, and the ridiculous lack of support that this platform provides to its best asset…the seller.My 2 cents.I mean, I already realize I have to under sell myself. And it sucks I can’t share my portfolio site because its not an approved source. What are your suggestions for other freelance sites for editors? Because it seems like Fiverr really doesn’t want to help editors out. Link to comment Share on other sites More sharing options...
design71 Posted August 1, 2019 Share Posted August 1, 2019 Thanks. Sent an e-mail there. All I can do is wait now. I hope I can get this figured out.They hid your post…dang, *************** Too afraid of a little conversation, so they have to go squelching the topic.Hey Fryestudios, never undersell yourself. You provide a value, not a commodity. Fiverr is commodity based, they have no concept of ‘value’ here. I’m sure there are local businesses in your area that might benefit from some part time video help…Mod Note: Disruptive comment removed. 1 Link to comment Share on other sites More sharing options...
fastcopywriter Posted August 1, 2019 Share Posted August 1, 2019 Repeating images and videos is not a good idea.Do you remember your gig titles? What kind of video editing are you doing? Commercials? Music videos? Weddings? Promos? Trailers? Link to comment Share on other sites More sharing options...
fryestudios Posted August 1, 2019 Author Share Posted August 1, 2019 Repeating images and videos is not a good idea.Do you remember your gig titles? What kind of video editing are you doing? Commercials? Music videos? Weddings? Promos? Trailers?I had separate gigs for all of those. I was told that I’m not allowed to do that because they are too similar and used the same editing reel (I dont feel the need to make separate editing reels if the one I have already shows what I can do). So I just made one “umbrella gig” for all of them and just charged based on the length of the video. That one was removed and caused me to get a strike because it was a “copy of/ or too similar to existing gigs” despite me completely deleting all my in progress gigs. I deleted them all so I wouldnt get the “This video is the same as your other gigs.”The way the site is laid out doesn’t allow me to price as accurately or create separate gigs for different types of video. No matter what, the images and reel would be the same. Unfortunately, this is why I’m trying to make an umbrella gig. Link to comment Share on other sites More sharing options...
fastcopywriter Posted August 2, 2019 Share Posted August 2, 2019 I had separate gigs for all of those. I was told that I’m not allowed to do that because they are too similar and used the same editing reel (I dont feel the need to make separate editing reels if the one I have already shows what I can do). So I just made one “umbrella gig” for all of them and just charged based on the length of the video. That one was removed and caused me to get a strike because it was a “copy of/ or too similar to existing gigs” despite me completely deleting all my in progress gigs. I deleted them all so I wouldnt get the “This video is the same as your other gigs.”The way the site is laid out doesn’t allow me to price as accurately or create separate gigs for different types of video. No matter what, the images and reel would be the same. Unfortunately, this is why I’m trying to make an umbrella gig.By using the same editing gig, you failed to differentiate your gigs. For example, I have a gig for Teespring headlines, and another gig for general headlines. Both gigs have different images, portfolio samples, and back in the day, different videos.I no longer use videos because they affect how my gigs look in the search results.My advice would be to break down your reel.Gig 1: car commercialGig 2: wedding videoGig 3: music videoAnd so forth.Umbrella gigs can be good or bad, I think they’re not great for SEO. Since I don’t market my gigs, I need to be found here, and it’s important to use the keywords from my gig titles. If the gig title doesn’t say “facebook ad” and my tag does, I don’t think my search results will be as good as if I have “facebook ad” in both places.Either way, talk to CS, ask them for advice about what to do. If they ignore you, message them on Facebook. Link to comment Share on other sites More sharing options...
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