sarahellestudio Posted July 30, 2019 Share Posted July 30, 2019 There was a messaging issue last week when messages I sent did not go through. Apparently there was a glitch in the system and quite a few people were affected. Throw in someone who sent spam (which I marked as spam but that affected my ranking tio) this has caused my response rate to go from 100% to 78% which means if I can’t bring it up with new inquiries I’m going to lose my Top Rated Seller Ranking. I’ve already spoken with CS and they are saying a timestamp is a timestamp and there’s nothing that can be done. I’m super disappointed that I’m getting penalized for system issues out of my control. Now all I can do is hope enough new messages come in to bump me back up. Anyone else in the same boat? Link to comment Share on other sites More sharing options...
vickiespencer Posted July 30, 2019 Share Posted July 30, 2019 Right after the messaging system issues, there was a notice on the Forum that if we had problems because of this issue to contact CS. It is strange that CS could/would not help you. 1 Link to comment Share on other sites More sharing options...
alaminlinkon Posted July 30, 2019 Share Posted July 30, 2019 Right after the messaging system issues, there was a notice on the Forum that if we had problems because of this issue to contact CS. It is strange that CS could/would not help you.It’s illegal to knock one seller to another. a few days ago Fiverr first warning me to knock other sellers. I just asking if you feel overloaded just let me know I will complete your task. !I was really confused and disappointed 😟 Link to comment Share on other sites More sharing options...
vickiespencer Posted July 30, 2019 Share Posted July 30, 2019 It’s illegal to knock one seller to another. a few days ago Fiverr first warning me to knock other sellers. I just asking if you feel overloaded just let me know I will complete your task.67298344_2325940007668896_2242622757063884800_n.png720×1520 97.8 KB !I was really confused and disappointed 😟It’s illegal to knock one seller to another.If you had read TOS, you would not have had this problem.Be sure to read the TOS that I have linked below to save yourself further confusion and difficulties.https://www.fiverr.com/terms_of_service?source=footer 1 Link to comment Share on other sites More sharing options...
alaminlinkon Posted August 1, 2019 Share Posted August 1, 2019 It’s illegal to knock one seller to another.If you had read TOS, you would not have had this problem.Be sure to read the TOS that I have linked below to save yourself further confusion and difficulties.https://www.fiverr.com/terms_of_service?source=footer@vickesperncerThank you so much for kind of information 🙂 1 Link to comment Share on other sites More sharing options...
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