jadetaliaferro Posted July 26, 2019 Share Posted July 26, 2019 I purchased a gig to make a t-shirt design amd the seller sent me both a .png and .ai file but neither seems to work. I installed a .ai viewer but that only gives me a blank view. The png isn’T working as well. When I clicked on it, it sent me to a webpage saying that it wasnt working. HELP I have a deadline!! 1 Link to comment Share on other sites More sharing options...
humanissocial Posted July 26, 2019 Share Posted July 26, 2019 Are you sure you are opening it from a download and not from Preview? 2 Link to comment Share on other sites More sharing options...
jadetaliaferro Posted July 26, 2019 Author Share Posted July 26, 2019 Are you sure you are opening it from a download and not from Preview?I think so. It said the order was done and he attached the files. I just cant download them ;__; 1 Link to comment Share on other sites More sharing options...
xuemingzheng864 Posted December 13, 2022 Share Posted December 13, 2022 Same issue. Is it resolved? My client sent an png file, but I can't download it. 1 Link to comment Share on other sites More sharing options...
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