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Cannot respond to New messages


ammarshrf
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Hey,

I have been receiving messages from new clients, and whenever I click on their thread, I get an error message, and if I typed anything it does not get through,
I have tried different browsers, I have tried the app… Nothing…
Does anyone else have this same issue? What are your suggestions?

image.thumb.png.6524d96169ad1fbb6d29296f3ea17be9.png

Having this issue (ATM) with the 2 new messages… I can text others though.
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Same here, i couldn’t send my revision artwork and it is already pass 24 hours. Help!!

Oooops, did not realize there was a thread already. Thank you for pointing that out!

Tried to look it up, but maybe I used the wrong keywords to search the forum… My bad!

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The issue is, the more we receive messages from new clients, the more our response rate will drop…

Maybe Fiver could run a fix since they know it was a system problem, eg. to make it ignore any messages with this problem when calculating the response rate, maybe based on the date/time of the messages.

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