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Response rate has dropped

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Are there any spam messages that you either didn’t respond to, or didn’t mark as spam? Your response rate isn’t likely to “suddenly drop” 50% without a reason.

If you think this is indeed somehow in error, then it would be best to contact Customer Support and ask them to look into it for you.

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You say your response rate is 50% and your profile shows your avg. response time is 1 hour 😳

Not sure, but I would say that, definitely, there’s someting out of place.

Please do as per @jonbaas’s advice.

I contacted support and thankfully it was just an error and it got resolved, thank you all for your help. 😃

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