Can a buyer able to change his/her review now?

[retoucher_faruk]

Hi,
So my buyer gave me a 4.7 stars review.

Actually, he /she doesn’t want to give it. Accidentally the buyer does that. Even he/she apologize for that.

Now my question, is it possible to change the review now? Please share your experience.

[hanshuber16]

No, it is impossible. All reviews (including “accidental” reviews) are permanent.

Even so much as talking to your buyer or CS about it can get you a ToS warning.

Heck, there are even forum posts where sellers claim they received ToS warnings because their buyers had contacted CS (even without the sellers’ involvement). So, even if you do not talk to your buyer or CS about it, you can get a warning if your buyer contacts CS about it.

In short, do not contact your buyer or CS about it. Also, tell your buyer not to contact CS
or worry about the “accidental” review either.

Just let it go. Move on. That’s the best/only option you have. It’s not worth the ToS warning.

I am sure you wouldn’t want to risk your account by trying to change an already good rating of 4.7 to 5.0.

[retoucher_faruk]

No, it is impossible. All reviews (including “accidental” reviews) are permanent.

Even so much as talking to your buyer or CS about it can get you a ToS warning.

Heck, there are even forum posts where sellers claim they received ToS warnings because their buyers had contacted CS (even without the sellers’ involvement). So, even if you do not talk to your buyer or CS about it, you can get a warning if your buyer contacts CS about it.

In short, do not contact your buyer or CS about it. Also, tell your buyer not to contact CS

or worry about the “accidental” review either.

Just let it go. Move on. That’s the best/only option you have. It’s not worth the ToS warning.

I am sure you wouldn’t want to risk your account by trying to change an already good rating of 4.7 to 5.0.

Thanks a lot for your help. 🙂