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My order is not processed - help

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Hi, so since 10 days I am trying to buy for around few hunderds euro a design from one person, but my credit card is rejected (no real reason mentioned) so I tried with paypal and the page just takes me to my paypal account and there is no automated form filled in with the transfer etc.
So ultimately I am not able to pay!!!
So what shall I do? I am European I would pay from a credit card in euro is this a problem? Is there a different fiverr page for Europeans or what? This is really messed up…

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