Order Completion Rate fall -1%, why?

[gm_production]

Hello, we have to cancel some days ago order and unfortunately, our rate falls down 5%. Today we’ve checked and we have 94%, not 95%, what happened?!

[gm_production]

anybody?! :roll_eyes:

[insects44]

anybody?! :roll_eyes:

This happens to me too. Even few days after the cancellation, it continues to go down. To be fair, I don’t even look at these. I still have orders.

[gm_production]

This happens to me too. Even few days after the cancellation, it continues to go down. To be fair, I don’t even look at these. I still have orders.

Yes, we have it also, but we cant understand why this happend

[hanshuber16]

Yes, we have it also, but we cant understand why this happend

This might help you understand why that’s happening:

OK for once and for all look at my ahem beautifull ‘illustration’. The blue ‘1’ on the right is today. We count back to the left to days which have passed. For the example, we assume we delivered 1 order each green day. And on the 2 red days, we have the unfortunate event of a canceled order. Today, there are 2 canceled orders and 15 completed orders. This gives a 15/17=88% If today is 2 days ago (on the day ‘3’), the situation is different. We have 17 completed …

[gm_production]

This might help you understand why that’s happening:

[52%20AM] OK for once and for all look at my ahem beautifull ‘illustration’. The blue ‘1’ on the right is today. We count back to the left to days which have passed. For the example, we assume we delivered 1 order each green day. And on the 2 red days, we have the unfortunate event of a canceled order. Today, there are 2 canceled orders and 15 completed orders. This gives a 15/17=88% If today is 2 days ago (on the day ‘3’), the situation is different. We have 17 completed …

Now understand. Thanks