digitalvertigo Posted May 13, 2019 Share Posted May 13, 2019 I am new here. And I got one simple question. How to contact support directly? If Feverr is some professional company, customer or buyer 24/h support service should exist. No?Not some automatic question or answer options. Direct contact to support. This is job not fun site. At least I think so. I guess we’re all here because of money.I have to contact someone from support cos some issue is on my profile and I really don’t know how to do it?Thanx Link to comment Share on other sites More sharing options...
jonbaas Posted May 13, 2019 Share Posted May 13, 2019 I am new here. And I got one simple question. How to contact support directly? If Feverr is some professional company, customer or buyer 24/h support service should exist. No?Not some automatic question or answer options. Direct contact to support. This is job not fun site. At least I think so. I guess we’re all here because of money.I have to contact someone from support cos some issue is on my profile and I really don’t know how to do it?ThanxDirect contact to support.The only way to contact Customer Support is by opening a ticket from the help page (linked at the bottom of any Fiverr site page). There is no other direct way to contact them, and with good reason. The ticket system should be more than suitable for all support needs. Link to comment Share on other sites More sharing options...
digitalvertigo Posted May 13, 2019 Author Share Posted May 13, 2019 Direct contact to support.The only way to contact Customer Support is by opening a ticket from the help page (linked at the bottom of any Fiverr site page). There is no other direct way to contact them, and with good reason. The ticket system should be more than suitable for all support needs.I will try…thanx. I sent something but will see Link to comment Share on other sites More sharing options...
catwriter Posted May 13, 2019 Share Posted May 13, 2019 I will try…thanx. I sent something but will seeI sent something but will seeIt can take them 24-48 hours to respond, sometimes even more, if they get swamped with tickets. Link to comment Share on other sites More sharing options...
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