morischesnut Posted May 6, 2019 Share Posted May 6, 2019 I did a job satisfactorily and the buyer is unwilling to confirm, he sees my submissions, but waits till the job is almost marked as completed and ask for an unfounded revision. How do i get this buyer to confirm my order, or how can support help. The order is already 13 days late 4 Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 Hello, you have this in your gig description:✔️ 100% Money back Guarantee✔️ Super Fast Delivery✔️ Necessary RevisionTherefore you must do revisions for him forever if he wants, or even give him a refund if he asks for one. You have set yourself up to do a revision when he asks for one with the words you used. There is no way to force him to stop asking for revisions since you made the promise to do “necessary revision”.I’m not sure why it’s so late but it has to be done “super fast” by you also. No way fiverr will step in and over rule what you yourself have promised to do.In your packages you have a set number of revisions you will do. So you can refer the client to that and say he has already had the number of revisions the package offers. But those words “necessary revision” seem to contradict the idea there is a finite number of them. 5 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 Hello, you have this in your gig description:✔️ 100% Money back Guarantee✔️ Super Fast Delivery✔️ Necessary RevisionTherefore you must do revisions for him forever if he wants, or even give him a refund if he asks for one. You have set yourself up to do a revision when he asks for one with the words you used. There is no way to force him to stop asking for revisions since you made the promise to do “necessary revision”.I’m not sure why it’s so late but it has to be done “super fast” by you also. No way fiverr will step in and over rule what you yourself have promised to do.In your packages you have a set number of revisions you will do. So you can refer the client to that and say he has already had the number of revisions the package offers. But those words “necessary revision” seem to contradict the idea there is a finite number of them.Necessary revisions, not unnecessary revisions. I have exhausted the revision on the order, but buyer does not want to confirm. Buyer is asking for what was not agreed, and that is waiting 3 days when order is about to confirm before coming up with an unfounded revision Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 Necessary revisions, not unnecessary revisions. I have exhausted the revision on the order, but buyer does not want to confirm. Buyer is asking for what was not agreed, and that is waiting 3 days when order is about to confirm before coming up with an unfounded revisionThen tell him that. … 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 6, 2019 Share Posted May 6, 2019 Necessary revisions, not unnecessary revisions. I have exhausted the revision on the order, but buyer does not want to confirm. Buyer is asking for what was not agreed, and that is waiting 3 days when order is about to confirm before coming up with an unfounded revisionNecessary revisions, not unnecessary revisions.Who decides what’s “necessary”? It’s obviously gonna be the buyer, not you. If you were to decide that, your decision would be 100% biased.Unfortunately, I think your wording was ambiguous, and I don’t think Fiverr can help you out with that. You will have to work it out with your buyer. 4 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 Then tell him that. …Buyer is not responsive. I have told him that. He remains numb, but comes online when the order is about to be marked as completed and brings up something again to keep extending the order 1 Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 Buyer is not responsive. I have told him that. He remains numb, but comes online when the order is about to be marked as completed and brings up something again to keep extending the orderYou can try re delivering the same thing each time he does that. Tell him the job has been completed and re deliver the same thing, as many times as he uses the revision button. Customer support won’t help in this case. 1 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 Necessary revisions, not unnecessary revisions.Who decides what’s “necessary”? It’s obviously gonna be the buyer, not you. If you were to decide that, your decision would be 100% biased.Unfortunately, I think your wording was ambiguous, and I don’t think Fiverr can help you out with that. You will have to work it out with your buyer.At this point, the revision is outside what was discussed. The revision is a new order entirely. I am willing to give revisions to an order. Not when the revisions becomes a new job, and i am been bullied to do it before an existing order will be confirmed Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 At this point, the revision is outside what was discussed. The revision is a new order entirely. I am willing to give revisions to an order. Not when the revisions becomes a new job, and i am been bullied to do it before an existing order will be confirmedDid you read what I wrote in the last message? That’s all you can do and just hope he gets tired of abusing the revision button at some point. Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 You can try re delivering the same thing each time he does that. Tell him the job has been completed and re deliver the same thing, as many times as he uses the revision button. Customer support won’t help in this case.I just did that, but it also affects the completion rate. The job has lingered for 13 days now Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 I just did that, but it also affects the completion rate. The job has lingered for 13 days nowKeep doing it forever if you need to. CS is not going to mark the order complete for you. 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 6, 2019 Share Posted May 6, 2019 At this point, the revision is outside what was discussed. The revision is a new order entirely. I am willing to give revisions to an order. Not when the revisions becomes a new job, and i am been bullied to do it before an existing order will be confirmedNot when the revisions becomes a new job, and i am been bullied to do it before an existing order will be confirmedIn that case, I believe CS might be able to help you out… at least in case your buyer decides to cancel the order sometime in the future. But, otherwise, I think Fiverr will ask you to work it out with your buyer. 😿 1 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 Keep doing it forever if you need to. CS is not going to mark the order complete for you.Ok Thanks. I will keep submitting Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 Ok Thanks. I will keep submittingYes, it becomes a game at this point to see who can keep it up the longest. 2 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 Yes, it becomes a game at this point to see who can keep it up the longest.And i will be faced with a bad review at the end. Fiverr needs to look into bullying from buyers. I delivered the job to his satisfaction, after numerous revisions, and when he no longer has anything else to add, he asks for a different job entirely Link to comment Share on other sites More sharing options...
pacquo Posted May 6, 2019 Share Posted May 6, 2019 And i will be faced with a bad review at the end. Fiverr needs to look into bullying from buyers. I delivered the job to his satisfaction, after numerous revisions, and when he no longer has anything else to add, he asks for a different job entirelyhe asks for a different job entirelyThis is not allowed. From the TOS:Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed. 8 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 he asks for a different job entirelyThis is not allowed. From the TOS:Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed.Does fiverr step in, in such situation? 1 Link to comment Share on other sites More sharing options...
miiila Posted May 6, 2019 Share Posted May 6, 2019 I’d tell the buyer that you fulfilled your part of the agreement and to kindly do their part now and accept the delivery so you’ll get paid for the time you already spent on their job, quoting the bit from the ToS that Pacquo posted, along with a link to the ToS, so they can check for themselves, and know its “official” and nothing you made up.Asking Fiverr to step in, according to many posts, seems to be a two-sided blade, can go this or that way. 3 Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 Does fiverr step in, in such situation?Does fiverr step in, in such situation?Not in my experience. They may tell you that they can’t force a buyer to accept the delivery and you need to keep working with the buyer. Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 I’d tell the buyer that you fulfilled your part of the agreement and to kindly do their part now and accept the delivery so you’ll get paid for the time you already spent on their job, quoting the bit from the ToS that Pacquo posted, along with a link to the ToS, so they can check for themselves, and know its “official” and nothing you made up.Asking Fiverr to step in, according to many posts, seems to be a two-sided blade, can go this or that way.where can i see the TOS, and send this part to the buyer, so he looks it up? 1 Link to comment Share on other sites More sharing options...
misscrystal Posted May 6, 2019 Share Posted May 6, 2019 where can i see the TOS, and send this part to the buyer, so he looks it up?That won’t help. He doesn’t care.He will keep on asking for revisions trying to get you to cancel the order, at least in my opinion. 3 Link to comment Share on other sites More sharing options...
avextor Posted May 6, 2019 Share Posted May 6, 2019 Buyer is not responsive. I have told him that. He remains numb, but comes online when the order is about to be marked as completed and brings up something again to keep extending the ordermostly yes, happened on me either, and they will say ‘sorry we’re busy’ after not respond the seller for almost 3 days and then click the revision button again. 2 Link to comment Share on other sites More sharing options...
miiila Posted May 6, 2019 Share Posted May 6, 2019 where can i see the TOS, and send this part to the buyer, so he looks it up?Check the footer of any Fiverr page for the link (main page, not forum). 3 Link to comment Share on other sites More sharing options...
avextor Posted May 6, 2019 Share Posted May 6, 2019 That won’t help. He doesn’t care.He will keep on asking for revisions trying to get you to cancel the order, at least in my opinion.agreed 🙃 Link to comment Share on other sites More sharing options...
morischesnut Posted May 6, 2019 Author Share Posted May 6, 2019 mostly yes, happened on me either, and they will say ‘sorry we’re busy’ after not respond the seller for almost 3 days and then click the revision button again.This is very bad. The buyer now is not responding to my messages Link to comment Share on other sites More sharing options...
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