ayshaamina Posted May 2, 2019 Share Posted May 2, 2019 I have just wrongly written vacation for keeping my account offline for the few time period but it’s become disabled. What can I do? I have knocked support but didn’t get the solution. 3 Link to comment Share on other sites More sharing options...
jhakz1234 Posted May 2, 2019 Share Posted May 2, 2019 If you had turned on OOO mode or you have kept your account offline then you could easily turned off that /go to online …Have you checked your email ?. I think you should check that if fiverr has sent you any email about your account . 1 Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 2, 2019 Share Posted May 2, 2019 I have just wrongly written vacation for keeping my account offline for the few time period but it’s become disabled. What can I do? I have knocked support but didn’t get the solution.Are you sure Fiverr disabled your account? Did you receive an email from them?Edit: When I try to go to the OP’s Fiverr profile, it redirects me back to my dashboard. So I think the OP’s account is indeed disabled.I have just wrongly written vacation for keeping my account offline for the few time period but it’s become disabledThat’s probably not the reason why your account was disabled. You should have received an email with information about why your account was disabled. What is the reason mentioned in the email? 2 Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 Are you sure Fiverr disabled your account? Did you receive an email from them?Edit: When I try to go to the OP’s Fiverr profile, it redirects me back to my dashboard. So I think the OP’s account is indeed disabled.I have just wrongly written vacation for keeping my account offline for the few time period but it’s become disabledThat’s probably not the reason why your account was disabled. You should have received an email with information about why your account was disabled. What is the reason mentioned in the email?When I am trying to login my account it’s saying your account is disabled. Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 If you had turned on OOO mode or you have kept your account offline then you could easily turned off that /go to online …Have you checked your email ?. I think you should check that if fiverr has sent you any email about your account .Yes, I have checked my mail. But there is no solution. Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 2, 2019 Share Posted May 2, 2019 Yes, I have checked my mail. But there is no solution.The email that you received from Fiverr should have information about why your account was disabled. I suggest you go through the email again. 2 Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 The email that you received from Fiverr should have information about why your account was disabled. I suggest you go through the email again.They are saying to go through a link but nothing happen. Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 2, 2019 Share Posted May 2, 2019 They are saying to go through a link but nothing happen.Could you take a screenshot of the body of the email and share it here with us? We might be able to help you better then. Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 They are saying to go through a link but nothing happen. Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 fiverr.png1218×599 115 KB Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 f email.png694×481 14.7 KB Link to comment Share on other sites More sharing options...
jhakz1234 Posted May 2, 2019 Share Posted May 2, 2019 f email.png694×481 14.7 KBYou have disabled your account …May be you have did it by mistake …Now wait for the CS reply … Link to comment Share on other sites More sharing options...
hanshuber16 Posted May 2, 2019 Share Posted May 2, 2019 f email.png694×481 14.7 KBOhh… It looks like you clicked on the wrong button to go OOO (vacation mode). You must have mistakenly clicked on the deactivate account button. 😮You should contact CS and let them know of your mistake and ask them if they can possibly re-enable your account. 😟 I hope they’re able to do that for you.You can contact CS at: https://www.fiverr.com/support_tickets/newThey can take up to 48 hours to respond to your ticket. 1 Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 Ohh… It looks like you clicked on the wrong button to go OOO (vacation mode). You must have mistakenly clicked on the deactivate account button. 😮You should contact CS and let them know of your mistake and ask them if they can possibly re-enable your account. 😟 I hope they’re able to do that for you.You can contact CS at: https://www.fiverr.com/support_tickets/newThey can take up to 48 hours to respond to your ticket.Thank you very much for your continuous support. Thanks again. 1 Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 Ohh… It looks like you clicked on the wrong button to go OOO (vacation mode). You must have mistakenly clicked on the deactivate account button. 😮You should contact CS and let them know of your mistake and ask them if they can possibly re-enable your account. 😟 I hope they’re able to do that for you.You can contact CS at: https://www.fiverr.com/support_tickets/newThey can take up to 48 hours to respond to your ticket.Yes I think so. I am glad to get your continuous support. 1 Link to comment Share on other sites More sharing options...
ayshaamina Posted May 2, 2019 Author Share Posted May 2, 2019 You have disabled your account …May be you have did it by mistake …Now wait for the CS reply …Thanks, Yes I have to wait to see what happen next. Link to comment Share on other sites More sharing options...
wordpresslisan Posted May 3, 2019 Share Posted May 3, 2019 Opps… you account was hacked. you didn’t tell us. @ayshaamina 😇 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted May 3, 2019 Share Posted May 3, 2019 Thanks, Yes I have to wait to see what happen next.It looks like you disabled your account instead of vacation mode.However when you are trying to disable your account in gives you a message that account disabled PERMANENTLY and can not be reactivated. (It even gives a warning if you wish to proceed)Unfortunately in this case I’m sure even support wouldn’t be able to help you and you can only ask them if you can create a new account Link to comment Share on other sites More sharing options...
ayshaamina Posted May 3, 2019 Author Share Posted May 3, 2019 It looks like you disabled your account instead of vacation mode.However when you are trying to disable your account in gives you a message that account disabled PERMANENTLY and can not be reactivated. (It even gives a warning if you wish to proceed)Unfortunately in this case I’m sure even support wouldn’t be able to help you and you can only ask them if you can create a new accountThanks, Let see what happen next. Link to comment Share on other sites More sharing options...
ayshaamina Posted May 3, 2019 Author Share Posted May 3, 2019 Opps… you account was hacked. you didn’t tell us. @ayshaamina 😇It was mid night and sudden problem. I couldn’t understand what to do. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now