Can't create offer - any idea why?

[tomerrose]

Hi, I’ve been trying to create a new offer to a regular customer for this past hour, but the offer just doesn’t “click”, i.e. I fill in all the required fields but the “create offer” button yields zero action, nothing happens.

Any idea if there’s a bug in the system this morning?

Thanks!

[sabbirhossain96]

Contact with customer support:grinning:

[tomerrose]

Contact with customer support:grinning:

OK thank you very much, has it ever happened to you? 🙂

[hanshuber16]

OK thank you very much, has it ever happened to you? 🙂

Hi @tomerrose,

I am not entirely sure if this will work for you, but you could try clearing the caches/cookies of your web browser. This is what I do when I encounter such bugs. It has worked for me in the past. 😃

[tomerrose]

Hi @tomerrose,

I am not entirely sure if this will work for you, but you could try clearing the caches/cookies of your web browser. This is what I do when I encounter such bugs. It has worked for me in the past. 😃

hanshuber16

    April 21

Hi @tomerrose,

I am not entirely sure if this will work for you, but you could try clearing the caches/cookies of your web browser. This is what I do when I encounter such bugs. It has worked for me in the past.

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In Reply To

tomerrose

    April 21

OK thank you very much, has it ever happened to you? 🙂

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[tomerrose]

Hi @tomerrose,

I am not entirely sure if this will work for you, but you could try clearing the caches/cookies of your web browser. This is what I do when I encounter such bugs. It has worked for me in the past. 😃

Thanks Hanshuber, I’ll try this now and see if it works, it’s probably about time I cleared my cache anyway… 🙂

[tomerrose]

Thanks Hanshuber, I’ll try this now and see if it works, it’s probably about time I cleared my cache anyway… 🙂

I tried it, in this case it doesn’t work… ;-(

[sabbirhossain96]

I tried it, in this case it doesn’t work… ;-(

Did you contact with CS? Once I have faced with that order, inbox, gigs bar disappeared. To get solution, I did contact with CS they told me clearing cashes/cookies from my web browser. After doing that it runs on the right way. So,you have to contact with CS. We can’t anything for you except advised.

[humanissocial]

What browser are you using?

[tomerrose]

What browser are you using?

chrome, maybe not very latest. I cleared cache etc. but it didnt help. I sent the offer through my phone, it is the only thing that worked so far.

thank you for trying to help. CS told me to clear cache… 😓

[sabbirhossain96]

chrome, maybe not very latest. I cleared cache etc. but it didnt help. I sent the offer through my phone, it is the only thing that worked so far.

thank you for trying to help. CS told me to clear cache… 😓

Update your browser very soon

[tomerrose]

Update your browser very soon

OK will do, thanks !

[ashewoodz]

chrome, maybe not very latest. I cleared cache etc. but it didnt help. I sent the offer through my phone, it is the only thing that worked so far.

thank you for trying to help. CS told me to clear cache… 😓

I had the same problem and had to send the offer through my phone as well.

[brandingsauce]

May br browser issue. You should contact support