tusher87 Posted April 15, 2019 Share Posted April 15, 2019 Sometimes when clients accept the order the watermark still remains there. Why does that happen? 2 Link to comment Share on other sites More sharing options...
jonbaas Posted April 15, 2019 Share Posted April 15, 2019 The Fiverr watermark will disappear when a buyer accepts delivery. If the delivery is not approved within the system, the watermark will remain. 2 Link to comment Share on other sites More sharing options...
tusher87 Posted April 15, 2019 Author Share Posted April 15, 2019 The Fiverr watermark will disappear when a buyer accepts delivery. If the delivery is not approved within the system, the watermark will remain.I know that. But clients report me of this issue after completing the order! Isn’t it strange? Link to comment Share on other sites More sharing options...
jonbaas Posted April 15, 2019 Share Posted April 15, 2019 I know that. But clients report me of this issue after completing the order! Isn’t it strange?If you think there is an error somewhere, contact Customer Support. 2 Link to comment Share on other sites More sharing options...
fabienlemoine Posted August 2, 2020 Share Posted August 2, 2020 Hello!As a customer, I had the problem each time with the iPhone application but the watermarks are removed correctly on the web version.I think that is an iOS Fiverr app bug.Fabien Link to comment Share on other sites More sharing options...
jeffry_designs Posted August 2, 2020 Share Posted August 2, 2020 I get some customers like this. Ask them to complete the order, refresh the page and re-download the files. That might work. Link to comment Share on other sites More sharing options...
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