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Can't download files sent as attachments


jgelet
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For some reason any files sent to me as attachments can’t be downloaded lately. It just endlessly says “scanning for viruses” and the file itself is greyed out and can’t be downloaded. At first I thought my computer may have a bug but I’m getting same results on multiple computers. Naturally it’s slowing down productivity as I’m forced to ask buyers to resend everything a second time via another transfer service. Anyone else struggling with this? It’s been going on for about a week now.

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Have you tried another browser, for me sometimes chrome doesn’t work so I used internet explorer and sometimes they both don’t work so I used firefox.

Sadly I’m having the same results on Edge, Chrome, and Firefox.

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