Cleared Funds Being Refunded with no Cancellation

[simplybright]

Has this been happening to anyone else? It just started yesterday and it keeps happening with all cleared revenue. I’m missing over $200 in my deposits.

This is an example all for the same order. The funds cleared for a $5 order and I had $12 taken out of my account and refunded to the buyer.

1. There was no cancellation.
2. It’s triple the amount I even made on that order.

I’ve contacted CS, but am growing increasingly alarmed as this continues to happen throughout today.

[vickiespencer]

I think someone else mentioned this happening to them today in another post. Maybe it is a 🐛

Edit: I see you already read that post. Good luck! 🍀

[simplybright]

I think someone else mentioned this happening to them today in another post. Maybe it is a 🐛

Edit: I see you already read that post. Good luck! 🍀

I mean, it has to be. It’s just really freaking me out as this is a huge deposit week for me. It’s things like this I wish Fiverr had a phone number because waiting for them to even get back to me is killing me.

[vickiespencer]

I mean, it has to be. It’s just really freaking me out as this is a huge deposit week for me. It’s things like this I wish Fiverr had a phone number because waiting for them to even get back to me is killing me.

It’s things like this I wish Fiverr had a phone number

They more than likely do, but they keep it a 🤫

[simplybright]

It’s things like this I wish Fiverr had a phone number

They more than likely do, but they keep it a 🤫

I find this a silly notion - large companies like HP, Best Buy, Adobe, etc all have phone numbers for customer service. They seem to manage just fine.