Jump to content

How fiverr customer support copes in case of illness


topsellr
 Share

Recommended Posts

I have been diagnosed with chicken pox yesterday and is unable to work on an order which I took before my diagnosis. Now the customer is threatening me to complete the order or face dire consequences. I have contacted customer support with the doctor’s prescription. Have anyone faced a similar issue. How does fiverr customer support handles seller health issues?

Link to comment
Share on other sites

I have been diagnosed with chicken pox yesterday and is unable to work on an order which I took before my diagnosis. Now the customer is threatening me to complete the order or face dire consequences. I have contacted customer support with the doctor’s prescription. Have anyone faced a similar issue. How does fiverr customer support handles seller health issues?

Customer support does not handle seller health issues; Fiverr is not an employer. If you can’t complete the order and the buyer does not accept an extension of the delivery you should cancel the order.

  • Like 7
Link to comment
Share on other sites

Customer support does not handle seller health issues; Fiverr is not an employer. If you can’t complete the order and the buyer does not accept an extension of the delivery you should cancel the order.

Buyer is not willing to accept cancellation.

Link to comment
Share on other sites

You can contact the customer service asking to cancel the order for you. By the way: buyers can’t threaten a seller for any reason. If this has happened, inform CS.

Thanks. I have sent screenshots of conversations and doctors prescription to CS.

Link to comment
Share on other sites

Thanks. I have sent screenshots of conversations and doctors prescription to CS.

and doctors prescription to CS.

I don’t want sound rude, but I have reason to believe that they couldn’t care less about that document. It’s not pertinent to the matter.

  • Like 4
Link to comment
Share on other sites

and doctors prescription to CS.

I don’t want sound rude, but I have reason to believe that they couldn’t care less about that document. It’s not pertinent to the matter.

No worries as long as they cancel the order for me. Just wanted to prove I have reason to cancel the order.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...