justinback_pcat Posted March 4, 2019 Share Posted March 4, 2019 Not sure if anybody else has that issue but I cant verify my Identity on 4 different devices. It just gets stuck on the loading bar at the Submit form, after 3 minutes it just enables the submit button again. Cache and Cookies cleared, so annoying! 2 Link to comment Share on other sites More sharing options...
maitasun Posted March 4, 2019 Share Posted March 4, 2019 Hi @justinback_pcatMaybe this topic might help you SUCCESSFUL Fiverr ID Verification: Here's what you need to know 1 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 Hi @justinback_pcatMaybe this topic might help you SUCCESSFUL Fiverr ID Verification: Here's what you need to knowHi there, the problem is not actually being denied. It doesnt submit the verification, it just stucks. Thanks for your input though 😕 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted March 4, 2019 Share Posted March 4, 2019 Hi there, the problem is not actually being denied. It doesnt submit the verification, it just stucks. Thanks for your input though 😕Hi @justinback_pcatAre you using chrome on your smartphone for the verification process? If not, I suggest that you try using chrome. Fiverr recommends chrome.Even I had to wait for a minute or two after clicking the submit button for it to actually process the verification. But I didn’t experience the bug that you did.good luck! ❄️ 2 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 Hi @justinback_pcatAre you using chrome on your smartphone for the verification process? If not, I suggest that you try using chrome. Fiverr recommends chrome.Even I had to wait for a minute or two after clicking the submit button for it to actually process the verification. But I didn’t experience the bug that you did.good luck! ❄️Hi, yes I am using chrome, it’s my main browser. Waiting is the main problem here, it just takes me back to the “Submit” screen without any error message or notification. 1 Link to comment Share on other sites More sharing options...
hanshuber16 Posted March 4, 2019 Share Posted March 4, 2019 Hi, yes I am using chrome, it’s my main browser. Waiting is the main problem here, it just takes me back to the “Submit” screen without any error message or notification.That’s unlucky. I am sorry.I am sure CS will help you out with that. 2 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 That’s unlucky. I am sorry.I am sure CS will help you out with that.Yep opened one 12 hours ago, still waiting for a reply, Thought in the mean time the community could help. Thanks 🙂 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted March 4, 2019 Share Posted March 4, 2019 Yep opened one 12 hours ago, still waiting for a reply, Thought in the mean time the community could help. Thanks 🙂And, you haven’t received any emails from Fiverr either (like even in the spam folder)? 2 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 And, you haven’t received any emails from Fiverr either (like even in the spam folder)?Nope no emails, not even in the spam (I whitelisted fiverr). I even requested a new ID verification email but without luck. 2 Link to comment Share on other sites More sharing options...
jasmyne33 Posted March 4, 2019 Share Posted March 4, 2019 @justinback_pcat I am having the same issue. Have you heard anything from CS? 1 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 @justinback_pcat I am having the same issue. Have you heard anything from CS?Nope haven’t heard anything from them yet. Page says 24-48h on average, so quite some time left. 1 Link to comment Share on other sites More sharing options...
ammarshrf Posted March 4, 2019 Share Posted March 4, 2019 Nope haven’t heard anything from them yet. Page says 24-48h on average, so quite some time left.@jasmyne33 & @justinback_pcatI always use FireFox, never had an issue, try that. 1 Link to comment Share on other sites More sharing options...
justinback_pcat Posted March 4, 2019 Author Share Posted March 4, 2019 @jasmyne33 & @justinback_pcatI always use FireFox, never had an issue, try that.Just tried it, same result. Even on the samsung built in internet browser. 1 Link to comment Share on other sites More sharing options...
ammarshrf Posted March 4, 2019 Share Posted March 4, 2019 Just tried it, same result. Even on the samsung built in internet browser.Well, I’m sorry about that.I hope CS will help you out.Good luck. 1 Link to comment Share on other sites More sharing options...
getplugg3d Posted August 22, 2019 Share Posted August 22, 2019 Hi , I have the same problem , CS helped you ?Help please 1 Link to comment Share on other sites More sharing options...
sueohm Posted July 6, 2020 Share Posted July 6, 2020 Hi, yes I am using chrome, it’s my main browser. Waiting is the main problem here, it just takes me back to the “Submit” screen without any error message or notification.I am at this point now. CS is not able to help me?? 1 Link to comment Share on other sites More sharing options...
appdevalam Posted July 17, 2020 Share Posted July 17, 2020 Hi, I have attached my Id card but it is not showing and next button disable. Please help me. 1 Link to comment Share on other sites More sharing options...
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