shohagsid Posted February 25, 2019 Share Posted February 25, 2019 buyer is more important then seller. We are seller and I found a buyer who order on my gig in a basic package without any discussion but buyer wants form me a premium package service. When I alert the buyer , he give me a disput and Fiverr fined me $5. In that case what is my fault.I am very much disappointed about it. 1 Link to comment Share on other sites More sharing options...
uk1000 Posted February 25, 2019 Share Posted February 25, 2019 I’ve never heard Fiverr fine people before. Did they not just cancel the order? Did you contact CS and show them that the buyer ordered the basic package and not the Premium one that they wanted doing in the Basic order? 1 Link to comment Share on other sites More sharing options...
graphycally Posted February 25, 2019 Share Posted February 25, 2019 it is not possible that fiverr fined anyone, though they may refund the money which you would be paid upon the completion of order but they donot deduct your cleared funds Link to comment Share on other sites More sharing options...
shohagsid Posted February 25, 2019 Author Share Posted February 25, 2019 I’ve never heard Fiverr fine people before. Did they not just cancel the order? Did you contact CS and show them that the buyer ordered the basic package and not the Premium one that they wanted doing in the Basic order?When I alert him he cancel the order with a disput. Link to comment Share on other sites More sharing options...
shohagsid Posted February 25, 2019 Author Share Posted February 25, 2019 it is not possible that fiverr fined anyone, though they may refund the money which you would be paid upon the completion of order but they donot deduct your cleared fundsDon’t know bro waht is the reason. Link to comment Share on other sites More sharing options...
graphycally Posted February 25, 2019 Share Posted February 25, 2019 Don’t know bro waht is the reason.just knock fiverr CS Link to comment Share on other sites More sharing options...
shohagsid Posted February 25, 2019 Author Share Posted February 25, 2019 just knock fiverr CSYes I will knock Fiverr CS Link to comment Share on other sites More sharing options...
thewebicon Posted February 25, 2019 Share Posted February 25, 2019 I have a similar situation i completed the order as per the requirements and told the seller exclusively that they need to upgrade there hosting plan for the system to work properly. The order was marked as completed now he comes back after 15 days threatening me to refund else he would go to CS and have it refunded . Any solution for this? As i completed the order and at the time of completion his website was working flawlessly. Link to comment Share on other sites More sharing options...
graphycally Posted February 25, 2019 Share Posted February 25, 2019 I have a similar situation i completed the order as per the requirements and told the seller exclusively that they need to upgrade there hosting plan for the system to work properly. The order was marked as completed now he comes back after 15 days threatening me to refund else he would go to CS and have it refunded . Any solution for this? As i completed the order and at the time of completion his website was working flawlessly.Create a dispute against buyer. this is the only way you can get out of this matter 1 Link to comment Share on other sites More sharing options...
thewebicon Posted February 25, 2019 Share Posted February 25, 2019 Create a dispute against buyer. this is the only way you can get out of this matterhe hasn’t started one yet. Can fiverr still refund him after such a long time has passed? Link to comment Share on other sites More sharing options...
shohagsid Posted February 25, 2019 Author Share Posted February 25, 2019 Create a dispute against buyer. this is the only way you can get out of this matterAgree with you my bro 🙂 1 Link to comment Share on other sites More sharing options...
shohagsid Posted February 25, 2019 Author Share Posted February 25, 2019 he hasn’t started one yet. Can fiverr still refund him after such a long time has passed?Yes if Fiverr want they can do this. 1 Link to comment Share on other sites More sharing options...
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