hassan_elkashif Posted February 23, 2019 Share Posted February 23, 2019 so a buyer called *****, asked me to email her at her email , she’s online on fiverr but till now she didn’t respond to me email , is that okay ?or she’s like asking other sellers and collecting emails , or something like that ?Mod Note: Title & Post edited. User name removed. 3 Link to comment Share on other sites More sharing options...
lloydsolutions Posted February 23, 2019 Share Posted February 23, 2019 You need to read the Terms of Service at the bottom of the Fiverr main page as sharing off Fiverr contact details is not allowed.You are risking your account! 2 Link to comment Share on other sites More sharing options...
hassan_elkashif Posted February 23, 2019 Author Share Posted February 23, 2019 You need to read the Terms of Service at the bottom of the Fiverr main page as sharing off Fiverr contact details is not allowed.You are risking your account!ooh , i’m i in trouble right now , i did it before but the buyer acutely needed my email to send files , and we worked great but this time i don’t know , so what should i do now and what to do if a client asked for my email ? Link to comment Share on other sites More sharing options...
misscrystal Posted February 23, 2019 Share Posted February 23, 2019 ooh , i’m i in trouble right now , i did it before but the buyer acutely needed my email to send files , and we worked great but this time i don’t know , so what should i do now and what to do if a client asked for my email ?Did you get a message from fiverr about it? You should read the terms of service. If you break them you are out. 1 Link to comment Share on other sites More sharing options...
shohidulsium Posted February 24, 2019 Share Posted February 24, 2019 right…we need to read the terms of service of fiverr Link to comment Share on other sites More sharing options...
uk1000 Posted February 24, 2019 Share Posted February 24, 2019 ooh , i’m i in trouble right now , i did it before but the buyer acutely needed my email to send files , and we worked great but this time i don’t know , so what should i do now and what to do if a client asked for my email ?what to do if a client asked for my email ?In future just say you can’t do that because of the Fiverr terms of service (eg. that you can only contact through Fiverr as stated in Fiverr TOS). Also, mentioning email or “off Fiverr” in a message might get the message automatically flagged and checked (so could take a while to show if you mention it). 1 Link to comment Share on other sites More sharing options...
legendstudio Posted February 24, 2019 Share Posted February 24, 2019 ooh , i’m i in trouble right now , i did it before but the buyer acutely needed my email to send files , and we worked great but this time i don’t know , so what should i do now and what to do if a client asked for my email ?buyer acutely needed my email to send filesJust tell your buyer you will get all files through fiverr platform and fiverr will not allow us to do that.so what should i do now and what to do if a client asked for my email ?If buyer is forcing you to send files or communication outside fiverr then immediately report him or you will get in trouble! Link to comment Share on other sites More sharing options...
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