zanew323 Posted February 23, 2019 Share Posted February 23, 2019 I have an issue I would like to send to the support team with the experience I had, I enter all the required info and it says my order ID is invalid but I checked it 4 times and it’s right, I’m unable to connect seller after being promised revisions, my banner is damaged and I don’t know why, and I don’t understand why it say I can’t contact him anymore, anyone please help, there has to be a way to contact support if the system isn’t working right the picture should show where the damage area is, I don’t think he meant too, I just need it fixed, any help is appreciated, thanks! ! 5 Link to comment Share on other sites More sharing options...
coerdelion Posted February 23, 2019 Share Posted February 23, 2019 Hi - and welcome!Are you trying to put the hashtag into the order ID box? Cut and paste it without the hashtag ( this thing: #) and you may find the box accepts it. 2 Link to comment Share on other sites More sharing options...
zanew323 Posted March 4, 2019 Author Share Posted March 4, 2019 Hi - and welcome!Are you trying to put the hashtag into the order ID box? Cut and paste it without the hashtag ( this thing: #) and you may find the box accepts it.No I manually entered without a hashtag, the order is complete and I’m not happy with how it was handled, and when I file to customer support it just says invalid ID, but I’m typing it number by number, I have verified several times, it’s right, it just won’t take it, I have to be able to contact support some way, it’s been so long now it could be to late to get help, I’m so frustrated, I had to hire another person to clean up their mess to my channel, I have to be able to fix 2 Link to comment Share on other sites More sharing options...
coerdelion Posted March 4, 2019 Share Posted March 4, 2019 No I manually entered without a hashtag, the order is complete and I’m not happy with how it was handled, and when I file to customer support it just says invalid ID, but I’m typing it number by number, I have verified several times, it’s right, it just won’t take it, I have to be able to contact support some way, it’s been so long now it could be to late to get help, I’m so frustrated, I had to hire another person to clean up their mess to my channel, I have to be able to fixThat’s really weird, @zanew323. Have you tried sending an email to support@fiverr.com ? That might work - put the id number in the subject line. 2 Link to comment Share on other sites More sharing options...
legendstudio Posted March 4, 2019 Share Posted March 4, 2019 I have an issue I would like to send to the support team with the experience I had, I enter all the required info and it says my order ID is invalid but I checked it 4 times and it’s right, I’m unable to connect seller after being promised revisions, my banner is damaged and I don’t know why, and I don’t understand why it say I can’t contact him anymore, anyone please help, there has to be a way to contact support if the system isn’t working right the picture should show where the damage area is, I don’t think he meant too, I just need it fixed, any help is appreciated, thanks! !I’m unable to connect seller after being promised revisions, my banner is damaged and I don’t know why, and I don’t understand why it say I can’t contact him anymoreThere are few reason that you cant contact your seller.i) Seller is no longer an active Fiverr user due to TOS violations or closure of their account.ii) Seller blocked buyer Previous negative work experience. 2 Link to comment Share on other sites More sharing options...
mr_hussain1 Posted July 16, 2021 Share Posted July 16, 2021 Please send me order ID please help me 2 Link to comment Share on other sites More sharing options...
mr_hussain1 Posted July 16, 2021 Share Posted July 16, 2021 Please send me order ID please help me🙏🙏🙏🙏🙏🙏🙏 2 Link to comment Share on other sites More sharing options...
genuineguidance Posted July 16, 2021 Share Posted July 16, 2021 3 hours ago, mr_hussain1 said: Please send me order ID please help me🙏🙏🙏🙏🙏🙏🙏 You would do better if you posted your own thread instead of digging up a 2 year old thread. Besides that, you are not even explaining what your problem IS. Are you a buyer or a seller? Make your own post explaining your problem in detail so someone here can try to help you. GG Link to comment Share on other sites More sharing options...
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