Jump to content

Order canceled after two months


imshah786

Recommended Posts

I have sent them the order number where, I think, they can see everything (from order page).

IF they look at the order page. Screenshots are very helpful at all times to them. I wouldn’t have said send them a screenshot if I didn’t mean it. Don’t assume they look at the order page every time.

Link to comment
Share on other sites

IF they look at the order page. Screenshots are very helpful at all times to them. I wouldn’t have said send them a screenshot if I didn’t mean it. Don’t assume they look at the order page every time.

IF they look at the order page. Screenshots are very helpful at all times to them. I wouldn’t have said send them a screenshot if I didn’t mean it. Don’t assume they look at the order page every time.

Very well said. Will definitely send them. Thanks for your kinds and valuable suggestions.

Link to comment
Share on other sites

Then, it’s a result of conflict raised by your buyer. Rather a charge back issue from the payment processor of client.

Even a chargeback will hurt your stats, speaking from experience. Fiverr even credited me the money I lost but didn’t do anything about my completion rate.

Link to comment
Share on other sites

I’m so sorry this happened to you. 😦
I’m a new seller, and reading this scares me. There should at-least a cut off date, for example in Australia when you buy something from a store there’s usually a 30 day return or money back policy.

Fiver should really look into limiting the amount of days someone can cancel an order, or better yet; get rid of the cancellation after delivered all together 😟

Link to comment
Share on other sites

I’m so sorry this happened to you. 😦

I’m a new seller, and reading this scares me. There should at-least a cut off date, for example in Australia when you buy something from a store there’s usually a 30 day return or money back policy.

Fiver should really look into limiting the amount of days someone can cancel an order, or better yet; get rid of the cancellation after delivered all together 😟

I’m so sorry this happened to you. 😦

I’m a new seller, and reading this scares me. There should at-least a cut off date, for example in Australia when you buy something from a store there’s usually a 30 day return or money back policy.

Fiver should really look into limiting the amount of days someone can cancel an order, or better yet; get rid of the cancellation after delivered all together

You are absolutely right. Everywhere and every business has such kind of return policy. Fiverr must look into this matter and should have a cut off date.

Link to comment
Share on other sites

I’m so sorry this happened to you. 😦

I’m a new seller, and reading this scares me. There should at-least a cut off date, for example in Australia when you buy something from a store there’s usually a 30 day return or money back policy.

Fiver should really look into limiting the amount of days someone can cancel an order, or better yet; get rid of the cancellation after delivered all together 😟

I believe Fiverr has nothing to do with it, it’s paypal that needs to enforce the refund rule.

Link to comment
Share on other sites

Mod Note: Screenshot removed!

The same thing happened to me too. I have completed order with a great review but next day I’ve received notification and email from fiverr." your order canceled". It’s also affected my completion rate"

I think fiverr is falling to save seller’s money.

Link to comment
Share on other sites

  • 1 year later...

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...