TRS Badge? A big milestone ☹️

[aaronbushell]

This might be a good time for an update. I hit all of the milestones for TRS in March of this year. When the April review period came, I received a message that my profile would be reviewed for TRS and that I would be notified within 24-48 hours.

A day later, I received notification that I was not selected, with the following advice:

Here are a few things you can do, to better collaborate with buyers and improve your stats:

1. Review your Gig to make sure it’s accurate, and that you’re offering things you can deliver at a high quality.

2. Make sure you offer only one Gig per unique service. Duplicating your Gig is misleading and won’t benefit your business.

3. Review your pricing and make sure it’s aligned with your offering.

4. Make sure you represent yourself and your skills accurately.

5. Communicate clearly and quickly, both when chatting in the inbox or during orders.

6. Make sure you keep our community safe by following our TOS.
   For more information, please view your [stats] or contact our [customer support] team.
   Good luck,
   The Fiverr Team<<

I went ahead and contacted Customer Support, asking what I could do to improve my chances of being selected for TRS the next go-around. While all of the CS reps I communicated with were friendly, none were able to offer any advice or critique of my seller account and told me that selection for TRS is a manual process and that sometimes it can take a while.

I waited for the May review cycle, when I was again not selected for TRS and contacted support again. Again I was told that it can take a while, that the advice above is a stock email, and that no one from CS interacts with the TRS team who chooses the Top Rated Sellers. I asked if I could be connected with the TRS team and was told that they do not interact with users directly.

The May review cycle came and went and I was again not selected for TRS. At this point, I do not know if I will be selected for TRS at some point in the future, or if I’m just stuck at Level 2. Customer Support, while very friendly, has been unable to give me any guidance on what I could do to improve my chances of being selected in the future.

[diegow]

I simply set my e-mail client to send those “we have news about your Seller level” e-mails directly to the spam folder. After 10 or so such messages it starts getting old.