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Buyer out-of-office can cause problems. A new feature will fix that


Guest matthew999

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Guest matthew999
Posted

My buyer asked a question and then enabled their out-of-office feature and I am unable to reply.
When this buyer disables the out-of-office feature, I’m sure a reply from me will be expected.
There is no way for me to know the exact moment that happens. It may be hours before I notice… if I even notice at all.
This could cause frustration from my buyer. I don’t want that.
There should be a way for a seller to provide a single response that will be held by the fiverr platform and delivered the moment the buyer turns off the out-of-office feature… that way, my response will be visible at the earliest possible moment.

Posted

Luckily you can still use the order page to communicate and deliver even if buyer and seller are in OOO. If you don’t have an active order with a potential buyer, it’s possible the buyer asked a question but then ordered from another seller and doesn’t want to be contacted by anyone else.

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