Why Help and support solved issue without answer my questions?

[Guest ashishanande88]

I have asked question for Help and support team and they are keep solved the question them self without answer me anything

[misscrystal]

Hi, is that a problem somehow? You can just message them the problem has been solved so you are closing the ticket (support message) and mark it to be closed.

[Guest ashishanande88]

No my problem is not solved yet , still support team closing tickets

[esthernyambura]

No my problem is not solved yet , still support team closing tickets

No my problem is not solved yet , still support team closing tickets

Have you opened multiple tickets? Just send one request and wait for their response. They don’t recommend sending multiple tickets.

[Guest ashishanande88]

Yes i did that but they guys not replying seen long time i am waiting

[catwriter]

Yes i did that but they guys not replying seen long time i am waiting

When you send multiple tickets on the same topic, it slows everything down, not just for you, but for everyone else, too.

Also, CS might see multiple tickets as spam, and just close them all.

EDIT: Is it about this?

How much time required for fiverr team to review the Account i got multiple warning in my account so my account restricted now i dont know how much time they will take to review the account , they will take long time to review account ?

If yes, you’re definitely not helping yourself by creating multiple tickets. Just wait for them to answer you, and hope that you won’t get banned.