joati_afia98 Posted January 15, 2019 Share Posted January 15, 2019 Last night a buyer ordered me.It was a order for business card.After giving me the order the buyer went offline but he didn’t give me any requirements.Now what should I do?>I sent a reminder to the buyer.There shows that the order not started.Waiting for info…Now what can I do?He placed me tha order last night 1 AM.On the other hand in the orders function there is a active order of mine and there shows a option DUE ON 10 hours…what is that?Did my time start at that time?Please help. 6 Link to comment Share on other sites More sharing options...
manucornel Posted January 15, 2019 Share Posted January 15, 2019 Did you pressed the button for the order to start without requirements? Because if not, there shouldn’t be a timer on that order. 4 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 1 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 this is what shows…now without content how I will be able to make a business card? 1 Link to comment Share on other sites More sharing options...
manucornel Posted January 15, 2019 Share Posted January 15, 2019 this is what shows…now without content how I will be able to make a business card?You can’t. You have to wait for buyer requirements. If you don’t get them in a week, then you can cancel without affecting your rates. 🙂 2 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 if I cancel…then it might affect my account…someone told me that Link to comment Share on other sites More sharing options...
merciavideo Posted January 15, 2019 Share Posted January 15, 2019 if I cancel…then it might affect my account…someone told me thatthen it might affect my account…someone told me thatThings change all the time.From here:https://sellers.fiverr.com/en/article/order-status When an order is marked as Incomplete, the buyer is still required to submit the requested information for the seller to complete the order. The order status cannot be adjusted until the buyer replies to the seller’s instructions.Note: After a week has passed from the original order creation, a seller can cancel the order without any harm to their cancellation ratio or ratings. 5 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 Thanks for the information.I was tensed 1 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 can anyone tell me what is this?! Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 1 Link to comment Share on other sites More sharing options...
pacquo Posted January 15, 2019 Share Posted January 15, 2019 It is a confusing indication. However in the previous screenshot we can see “order not started”. 1 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 then what is this?i am tensed Link to comment Share on other sites More sharing options...
pacquo Posted January 15, 2019 Share Posted January 15, 2019 then what is this?i am tensedI would ignore that. I see that it’s a custom order, so I assume that there must have been some kind of communication before. Any useful information there? 2 Link to comment Share on other sites More sharing options...
fonthaunt Posted January 15, 2019 Share Posted January 15, 2019 Did you click that green text that says “I have all the information I need.” ? 1 Link to comment Share on other sites More sharing options...
pacquo Posted January 15, 2019 Share Posted January 15, 2019 Did you click that green text that says “I have all the information I need.” ?It’s implausible, the Gig does not show the message “1 order in queue”. 1 Link to comment Share on other sites More sharing options...
humanissocial Posted January 15, 2019 Share Posted January 15, 2019 this is what shows…now without content how I will be able to make a business card?Give the buyer more time. Some people are busy. 1 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 yes…I am giving the buyer time but if time passed out? Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 I would ignore that. I see that it’s a custom order, so I assume that there must have been some kind of communication before. Any useful information there?no…Its just i sent a buyer request and then the buyer placed the order and go to offline Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 What does it mean custom order? 1 Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 and I think when a order time starts there shows a time box…but in my case there is nothing… Link to comment Share on other sites More sharing options...
pacquo Posted January 15, 2019 Share Posted January 15, 2019 yes…I am giving the buyer time but if time passed out?I am giving the buyer time but if time passed out?No time has passed in this case, actually.Its just i sent a buyer request and then the buyer placed the order and go to offlineOk. I mean: the buyer wrote (possibly) something specific, and meaningful, in the request.Something to work on.I hope.I don’t know. Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 But without his choice or likes…what will I make?Or should I click that I have all information…Then may be the time will start… Link to comment Share on other sites More sharing options...
fonthaunt Posted January 15, 2019 Share Posted January 15, 2019 But without his choice or likes…what will I make?Or should I click that I have all information…Then may be the time will start…If you know what you need to deliver because you have a specific quote set up, you can click to start the order and deliver. If you don’t have the info you need, you want to wait for the buyer. 1 Link to comment Share on other sites More sharing options...
pacquo Posted January 15, 2019 Share Posted January 15, 2019 But without his choice or likes…what will I make?Or should I click that I have all information…Then may be the time will start…No, don’t click if you don’t have all the required information.In my naive imagination I assumed that the buyer could have written something like “I am a plumber and I need a modern business card”. It would be a start: while you wait, you could at least narrow the choice among the templates. Link to comment Share on other sites More sharing options...
joati_afia98 Posted January 15, 2019 Author Share Posted January 15, 2019 so,should I make a business card of a artist?I don’t know his name even… Link to comment Share on other sites More sharing options...
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