Help me fiverr excellent ratings

[donhaui]

ve been a member for 40 days, completed almost 80 orders and I’ve got 3 mutual cancelation. The thumbs down are unjust and reviewed by moonbats btw. Now how shall I interpret “excellent ratings and a great track record” - seems to me to be a very ambigious statement. Do I have to have a 100 per cent rating to move on to level 1?