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Gig feedback and reviews


mjensen415

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

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Guest hanshuber16

Wohoo! 🥳 Soon, we will not only be able to respond to buyers’ reviews after they have been posted (back to how it was before the blind review thing came along) but also check out the reviews that other sellers leave for buyers?

This is wonderful news! The Fiverr Gods have listened! Kudos!

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Wowzers, 😲 I had to read this a second time to confirm if what I read was correct.

The awesomesauce awards go to you, Matt! 🏆

awesomesauce.gif.37a360ac856f03ba2cf972a3be11c976.gif

Well, technically, you gotta share the spotlight with the team. 😁

Perf! :ok_hand:t4:

I love the idea of not having (my gig pages) cluttered with reviews. It’s sweet sauce! 🎉

Sometimes, there are always 2️⃣

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I’m not sure putting reviews of the buyer and the things they bought on their profile is a good idea privacy-wise, especially if they didn’t agree to this and if they have no way to turn this feature off. Does this fully agree with data protection legislation and will it also apply to past orders? Also do the buyers only get reviews on their profile if they also review the seller’s gig?

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

Thank you! I predicted fiverr would make this change so we can respond to reviews. Kudos for a responsive site! You made my day!

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

As always, comment with ideas, suggestions, and feedback here in the forum.

Morale is a bit low. I think giving everyone free money could really help.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

I really like this. However, it could have saved a lot of stress if this could have been clarified early on.

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

OK, Let see how it turned out first, I won’t be so happy too early just yet.

#fingercross

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

I don’t understand why fiverr not asking us feedback first before they launching any new features. Hey, we’re doing BUSINESS here, a lot of seller work fiverr FULL TIME. It’s their career, money stuff. Not FB, Twitter, IG, or even Youtube, just a social network show off your daily life and ask for likes.

I suggest fiverr at least do a small video/graphics demo on what the new features will be launching, and ask our opinion before launching them. Not forcing us to accept it and become their BETA tester over and over again. This is unProfessional.

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As always, comment with ideas, suggestions, and feedback here in the forum.

Morale is a bit low. I think giving everyone free money could really help.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

I really like this. However, it could have saved a lot of stress if this could have been clarified early on.

it could have saved a lot of stress if this could have been clarified early on.

I had the impression that they changed how they were going to do it by adding our ability to respond to reviews. I knew they would. It is too unworkable without that.

I’m also hoping we get to see our reviews as soon as they are left? And the little pop up that notifies us when we get a 5 star review comes back. For motivation purposes.

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

We will start presenting reviews on buyers in the buyer’s profile

i think the best part of this news is that nothing else…

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Guest manucornel

Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

Fiverr is listening! For me, it matters. Our voice matters. Some people will forever complain regardless of this platform’s progress.

But for me, Fiverr for the win! 👍

We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.

This right here, it’s pretty amazing. I mean, no more getting away with terrorizing sellers or trying to take advantage of the platform.

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

We will start presenting reviews on buyers in the buyer’s profile

This is Good to Hear, Great 👍

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As always, comment with ideas, suggestions, and feedback here in the forum.

Morale is a bit low. I think giving everyone free money could really help.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

I really like this. However, it could have saved a lot of stress if this could have been clarified early on.

I really like this. However, it could have saved a lot of stress if this could have been clarified early on.

Better late than never, right?

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Over the last few weeks, there have been many threads about feedback and user reviews. As mentioned earlier, the team has been working to roll out some updates to make sure the review system is something that works for everyone.

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.

As always, the best way to address and understand the buyer’s needs and to guarantee their satisfaction is through communication before and during the order. The buyer’s review process is done on a completed order - and it isn’t the place to start addressing buyer’s issues and inquiries on the order.

These evolutions will be rolled out in the next few weeks, so keep your eyes open for them. As always, comment with ideas, suggestions, and feedback here in the forum.

Thank you! That’s awesome…🎆

Forgive me, but I am having an ULTRA blonde :blonde_woman: moment… trying to understand this part - "presenting reviews on the buyer’s profile, only "and then us having the ability to respond and the review ALSO appearing on our gig page… Doesn’t that mean the feedback will also be on our page?:thinking:

I’d like to announce we’re beginning the second phase of double-blind reviews:

  • We will start presenting reviews on buyers in the buyer’s profile (and only there, not in the gig page anymore) to give seller better visibly to whom they are working with.
  • We will add the option to respond to a buyer’s review after the review was published. the response will appear under the buyer’s review in the gig page.
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